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General
About
PROFILE & STRENGTHS
• Competent & result oriented professional offering over 10 years of experience Customer Relationship Management, Technical Supporting, Team Leading, Computer Operating & Administration, Monitoring all office activities, Office Administrtion and HR, Hardware & Networking Operations, etc; currently spearheading as Customer Support Engineer and office admin with Dev India InfoWay (Rajkot).
• A skilled computer operator, Hardware engineer, Office admin, Back office, Technical Support, SEO, with an experience in management of Mobile telecommunication shop; excellent temperament to multi- task and coordinate various activities under high pressure & time constraints and Troubleshoot any hardware, and network related issues within least possible TAT.
• A strong team leader /player, training, guiding and motivating teams of professionals towards maximum productivity with exceptional consensus building, negotiation and interpersonal skil
• Competent & result oriented professional offering over 10 years of experience Customer Relationship Management, Technical Supporting, Team Leading, Computer Operating & Administration, Monitoring all office activities, Office Administrtion and HR, Hardware & Networking Operations, etc; currently spearheading as Customer Support Engineer and office admin with Dev India InfoWay (Rajkot).
• A skilled computer operator, Hardware engineer, Office admin, Back office, Technical Support, SEO, with an experience in management of Mobile telecommunication shop; excellent temperament to multi- task and coordinate various activities under high pressure & time constraints and Troubleshoot any hardware, and network related issues within least possible TAT.
• A strong team leader /player, training, guiding and motivating teams of professionals towards maximum productivity with exceptional consensus building, negotiation and interpersonal skil
Haves
> Office Admin
> Back Office
> CSE
> Technical Support
> SEO & Marketing (Online & Offline)
> Back Office
> CSE
> Technical Support
> SEO & Marketing (Online & Offline)
Professional Experience
Aug 2011 - Present
Support Engineer & SEO
Dev india infoway
Information Technology and Services
Dev india infoway
Information Technology and Services
Online support to our clients
solve all technical problem by online
office admin work SEO with LinkedIn, Twitter, Google, Facebook
solve all technical problem by online
office admin work SEO with LinkedIn, Twitter, Google, Facebook
Mar 2007 - Jun 2008
(1 years, 3 Months)
(1 years, 3 Months)
Back office Management
RELIANCE WEB EXPRESS, INDORE
Information Technology and Services
RELIANCE WEB EXPRESS, INDORE
Information Technology and Services
• During tenure with Reliance, managed the entire office work and also handled 5 FOS which in marketing and bill payments, and I maintain all Computers of Web Express
• Competently maintaining highest standards of customer service giving preference to customer satisfaction & promptly resolving their mobile related problems & concerns for referral and repeat business.
• Expertise in handling tasks pertaining to mobile phone repairing and downloading while using mobile software in computers within given time frame.
• Competently maintaining highest standards of customer service giving preference to customer satisfaction & promptly resolving their mobile related problems & concerns for referral and repeat business.
• Expertise in handling tasks pertaining to mobile phone repairing and downloading while using mobile software in computers within given time frame.
Aug 2008 - Mar 2011
(3 years)
(3 years)
Office Administrator
Rodat Al-Reef Trading (Oman)
Electrical/Electronic Manufacturing
Rodat Al-Reef Trading (Oman)
Electrical/Electronic Manufacturing
• Deftly handled hardware upgrades, implemented and maintained procedures for backup and recovery of network servers and configuration files of other network devices
• Proficient in streamlining streamline general administration by scrutinizing flaws and devising strategic measures for betterment.
• Establishing and using service level and response time objectives while planning and managing the service-level quality using the real-time management skills.
• Proficient in streamlining streamline general administration by scrutinizing flaws and devising strategic measures for betterment.
• Establishing and using service level and response time objectives while planning and managing the service-level quality using the real-time management skills.
Education
1996
M.A., Gujarat University (High School)
Logic
Logic
1996
M.A., G.D. Modi Collage (High School)
Arts
Arts
2000
ADCHN, Jetking Institute (High School)
Computer Hardware
Advance Diploma in Computer Hardware and Networking
Computer Hardware
Advance Diploma in Computer Hardware and Networking
2001
DCA, NIIT (High School)
Computer Applications
Advance Diploma in Computer Application
Computer Applications
Advance Diploma in Computer Application
More about Zainul Sheliya zain_comp@yahoo.com
First Name
Zainul Sheliya
Last Name
zain_comp@yahoo.com
Specialities
> Office Admin
> Back Office
> CSE
> Technical Support
> SEO & Marketing (Online & Offline)
> Back Office
> CSE
> Technical Support
> SEO & Marketing (Online & Offline)
Recently in Rajkot
Recently in Chamber.com
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