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Yudie Kartawijaya
Operational ManagerPT. FMS
Pekan Baru, Indonesia
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General
About
15+ Years Food and Beverage Operations Experience / Public & Private Corporations / High growth & established Companies / Start-up ventures / Food Management Certification / ServSafe Certified
Participative management professional; result focused, entrepreneurial and practical. Progressive leadership experiences have created a passion for surpassing financial and service objectives via a combination of excellence class service delivery, lean operating methods, renewed marketing directions, and incentive driven rewards for team achievement. Transforming high-potential staff into outstanding leaders demonstrating the creativity critical to financial and operational success.
Participative management professional; result focused, entrepreneurial and practical. Progressive leadership experiences have created a passion for surpassing financial and service objectives via a combination of excellence class service delivery, lean operating methods, renewed marketing directions, and incentive driven rewards for team achievement. Transforming high-potential staff into outstanding leaders demonstrating the creativity critical to financial and operational success.
Haves
Food and Beverage
Expertise
Food Costing
Advanced (15 years)
Advanced (15 years)
Revenue
(0 years)
(0 years)
Professional Experience
Nov 2010 - Present
Operational Manager
Employed, Executive (VP, SVP, etc.)
PT. Firgo Mitra Sejati
Hospitality
Pekan Baru, Indonesia
51 - 200 employees
http://thealanahotel.ambacang.com/
Employed, Executive (VP, SVP, etc.)
PT. Firgo Mitra Sejati
Hospitality
Pekan Baru, Indonesia
51 - 200 employees
http://thealanahotel.ambacang.com/
Developed and operated a three star hotel and franchise restaurant. Composed detailed business plan and secured financing from private investor. Managed all pre-opening activities (e.g. purchasing, equipment, operations, staff recruitment, and training). Held full planning, operating, marketing, HR and P & L responsible.
Key Achievements:
- Grew business from zero to 5,5 billion rupiahs in annual revenue (Restaurant) and 3,5 billion rupiahs in semi annual revenue (Hotel)
- Restaurant achieved a favorite rating and was featured in the Riau Pos & Metro Riau
Key Achievements:
- Grew business from zero to 5,5 billion rupiahs in annual revenue (Restaurant) and 3,5 billion rupiahs in semi annual revenue (Hotel)
- Restaurant achieved a favorite rating and was featured in the Riau Pos & Metro Riau
Oct 1996 - Jun 2005
(9 years)
(9 years)
Head Waiter
Employed, Manager (Manager / Supervisor)
Holland America Line
Hospitality
Seattle, United States
5,001 - 10,000 employees
http://www.hollandamerica.com
Employed, Manager (Manager / Supervisor)
Holland America Line
Hospitality
Seattle, United States
5,001 - 10,000 employees
http://www.hollandamerica.com
HOLLAND AMERICA LINE WESTOUR, INC
(Publicly-Held Company, Operates 15 five star hotel rate fleets)
Led a team of 84 dining room staff in daily operations of 2 f & b outlets. Established daily schedule and manning, managed performance and provide staff evaluations, enhanced satisfaction levels and exceeded expectations.
Key Achievements:
- Performed facility maintenance; developed good customer relations; and made arrangements for special occasion activities.
- Maintained high quality food and food presentation and cleanliness.
- Successfully setting up dining room on 4 new fleets.
(Publicly-Held Company, Operates 15 five star hotel rate fleets)
Led a team of 84 dining room staff in daily operations of 2 f & b outlets. Established daily schedule and manning, managed performance and provide staff evaluations, enhanced satisfaction levels and exceeded expectations.
Key Achievements:
- Performed facility maintenance; developed good customer relations; and made arrangements for special occasion activities.
- Maintained high quality food and food presentation and cleanliness.
- Successfully setting up dining room on 4 new fleets.
Jul 2005 - Aug 2008
(3 years, 1 Months)
(3 years, 1 Months)
Food and Beverage Manager
Employed, Manager (Manager / Supervisor)
Kampung Sumber Alam Resort Hotel
Hospitality
Garut, Indonesia
51 - 200 employees
http://www.resort-kampungsumberalam.com
Employed, Manager (Manager / Supervisor)
Kampung Sumber Alam Resort Hotel
Hospitality
Garut, Indonesia
51 - 200 employees
http://www.resort-kampungsumberalam.com
KAMPUNG SUMBER ALAM RESORT
(Publicly-Held Company, a 4 Star Resort Hotel Category)
Manage 6 f & b outlet through 4 outlet manager. Controlled activities of the coffee shop, semi dining room, open air sundanese restaurant, and indoor/outdoor banquet facilities.
Key Achievements:
- Successfully opened and operated 2 f & b outlets
- Keeping cost down and maintained at 34%
- Propelled annual sales revenue from zero to 8 billion rupiahs
- Achieved overall profitability from 10% to 22% through value added packages, superior customer service and attention to the smallest details
(Publicly-Held Company, a 4 Star Resort Hotel Category)
Manage 6 f & b outlet through 4 outlet manager. Controlled activities of the coffee shop, semi dining room, open air sundanese restaurant, and indoor/outdoor banquet facilities.
Key Achievements:
- Successfully opened and operated 2 f & b outlets
- Keeping cost down and maintained at 34%
- Propelled annual sales revenue from zero to 8 billion rupiahs
- Achieved overall profitability from 10% to 22% through value added packages, superior customer service and attention to the smallest details
Sep 2008 - Oct 2010
(2 years, 1 Months)
(2 years, 1 Months)
Assistant Chief Steward
Employed, Manager (Manager / Supervisor)
Hotel Mulia Senayan
Hospitality
Jakarta, Indonesia
1,001 - 5,000 employees
http://www.hotelmulia.com
Employed, Manager (Manager / Supervisor)
Hotel Mulia Senayan
Hospitality
Jakarta, Indonesia
1,001 - 5,000 employees
http://www.hotelmulia.com
HOTEL MULIA SENAYAN
(Publicly-Held Company, a Five Star Diamond Hotel Category)
Develop and manage 4 food and beverage equipment store. Achieve safety, hygiene and sanitation in all f & b outlet back areas. Hired, trained and mentor staff.
Key Achievements:
- Cost saving
- Successfully setting up 2 f & b outlet renovation
- Successfully reduce lost & breakage rate by 30%
- Successfully handled banquet event/wedding up to 8000 pax
(Publicly-Held Company, a Five Star Diamond Hotel Category)
Develop and manage 4 food and beverage equipment store. Achieve safety, hygiene and sanitation in all f & b outlet back areas. Hired, trained and mentor staff.
Key Achievements:
- Cost saving
- Successfully setting up 2 f & b outlet renovation
- Successfully reduce lost & breakage rate by 30%
- Successfully handled banquet event/wedding up to 8000 pax
Education
1994
Diploma, Sekolah Tinggi Pariwisata Bandung (NHI) (College)
Food and Beverage Service Management
Bandung, Indonesia
Food and Beverage Service Management
Bandung, Indonesia
1998
Certified, American Hotel and Motel Association (College)
Food and Beverage Executive
Lansing, United States
Food and Beverage Executive
Lansing, United States
More about Yudie Kartawijaya
First Name
Yudie
Last Name
Kartawijaya
Marital Status
Married
Interests / Hobbies
Food and Beverage
My Affiliations
IFBEC Bandung, ICA Bandung & Riau
Certifications
ServSave Food Protection Manager
Awards / Honors
Arctic Circle 1997, Holland America Line-5 years Service Award
Specialities
Food and Beverage Management, Hotel Management
Languages
English
Recently in Indonesia
Recently in Chamber.com
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