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Vladimir Kosturski M.Sc. hr B
Deputy Program manager for implementation of Alarm Umbrella and Trouble Ticketing systems in T-MobilT-Mobile Macedonia
Bitola, Macedonia
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Professional Experience
Jun 2011 - Present
Member of OSS Arhitecture Concil in Deuche Telecom
Deutche Telekom AG
Telecommunications
Deutche Telekom AG
Telecommunications
DT OSS AC is DT international council with 12 members . Dr. Wolfgang Wolkwr is chairman. Main activities are developement of NGSSM (DT NGOSS) and NGCRM.
Jul 2011 - Present
Project Leader for Implementation of TT System
T-Mobile Macedonia
Telecommunications
T-Mobile Macedonia
Telecommunications
Implementation of Trouble Ticketing system (IBM TSRM) in Telekom and T-Mobile Macedonia for controling Incident and Problem management processes based on ITILv3. Incident and Problem management business process reingeneering.
Jul 2011 - Present
Deputy Program manager for implementation of Alarm Umbrella and Trouble Ticketing systems in T-Mobil
T-Mobile Macedonia
Telecommunications
T-Mobile Macedonia
Telecommunications
*NGOSS implementation in Telekom and T-Mobile
*Automation of assurance domain (ITILv3)
*Business Process Reingeneering
*Event management
*Automation of assurance domain (ITILv3)
*Business Process Reingeneering
*Event management
Sep 1998 - Sep 2001
(3 years)
(3 years)
PSTN Network Designer
Makedonski Telekom AD
Telecommunications
Makedonski Telekom AD
Telecommunications
*PSTN Acces Network Design
*Project management
*Execution Supervising
*Project management
*Execution Supervising
Sep 2001 - Oct 2004
(3 years, 1 Months)
(3 years, 1 Months)
OSS System Engineer
Mobimak AD Skopje
Telecommunications
Mobimak AD Skopje
Telecommunications
*OSS System Administration
*UNIX scripting
*Project Management
*UNIX scripting
*Project Management
Mar 2008 - Aug 2008
(0 years, 5 Months)
(0 years, 5 Months)
Project Member
T-Mobile International
Telecommunications
T-Mobile International
Telecommunications
SMC Incident Management Best Practice. Banchmark each SMC in NatCo (Tooling landscape, Processes, sklils, rosters).
Dec 2004 - Nov 2008
(4 years)
(4 years)
RAN O&M Manager
T-Mobile Macedonia
Telecommunications
T-Mobile Macedonia
Telecommunications
*Manager for supporting field acctivities in South-West part of Macedonia
Dec 2008 - Feb 2010
(2 years)
(2 years)
Project leader
T-Mobile International
Telecommunications
T-Mobile International
Telecommunications
* T-Mobile International Project in SEE for Incident management best practice in NOC area.
*International team (Macedonia, Monte Negro, Croatia, Hungary, Slovakia , Poland, Germany and Austria) visit each NOC and using Six Sigma made banchmark.
*International team (Macedonia, Monte Negro, Croatia, Hungary, Slovakia , Poland, Germany and Austria) visit each NOC and using Six Sigma made banchmark.
Feb 2010 - Jun 2011
(1 years, 4 Months)
(1 years, 4 Months)
Core team member
T-Mobile AD Skopje
Telecommunications
T-Mobile AD Skopje
Telecommunications
*Implemantation of Alarm Umbrella and Trouble Ticketing system in T-Mobile
Education
1984
Gimnazija Josip Broz Tito Bitola (High School)
1988
BsC Electrical Engineering, Univerzitet 'Sv. Kiril i Metódij' vo Skopje (High School)
Telecommunications & Electronics
Telecommunications & Electronics
2010
Full PMGB certification, Six Sigma in DT (High School)
Process Management
*4 day training, TUV exam and 3 months implementation
Process Management
*4 day training, TUV exam and 3 months implementation
2010
M.Sc. (Master of Science ), UTMS - Skopje (High School)
Management of Human Resources
*Master thesis is "Knowledge management in TelCo and evaluation of knowledge". The resrch is based on TPS (Toyota Production System). Theoretical it is transforming of human ito structural capital. Passed exams:
*HR Management
*Management
*Business leadership
*Scientificic researching methodology
*Public relations
Management of Human Resources
*Master thesis is "Knowledge management in TelCo and evaluation of knowledge". The resrch is based on TPS (Toyota Production System). Theoretical it is transforming of human ito structural capital. Passed exams:
*HR Management
*Management
*Business leadership
*Scientificic researching methodology
*Public relations
2011
ISO20000 lead implementer, PCEB/Integra sollution (High School)
ISO20000 lead implementer training and exam (PCEB) as a part of Mobile wallet project. Next monts sertificcation process is expected.
ISO20000 lead implementer training and exam (PCEB) as a part of Mobile wallet project. Next monts sertificcation process is expected.
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First Name
Vladimir
Last Name
Kosturski M.Sc. hr B
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