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General
About
Experienced with Rentalman System & many Microsoft Programs
Sales, procurement, accounts receivable, and accounts payable
Expedited orders from vendors for customers and United̢۪s machines
Inventory Manager for both the Newark, DE and Delmar, MD location
Customer Billable in Parts, Labor, and Merchandise
Developed sales promotions and ads for local customers
Managed the Newark, DE Service Department for three years
Facilitated monthly safety meetings.
Trained employees and customers to be certified to operate Aerial Lifts, Rough Terrain Forklifts and Sit-Down Counter-Balance Forklifts.
Sales, procurement, accounts receivable, and accounts payable
Expedited orders from vendors for customers and United̢۪s machines
Inventory Manager for both the Newark, DE and Delmar, MD location
Customer Billable in Parts, Labor, and Merchandise
Developed sales promotions and ads for local customers
Managed the Newark, DE Service Department for three years
Facilitated monthly safety meetings.
Trained employees and customers to be certified to operate Aerial Lifts, Rough Terrain Forklifts and Sit-Down Counter-Balance Forklifts.
Haves
Purchasing, Procurement, Accounts Receivable, Accounts Payable, Managed a Union shop. Aerial Equipment Rentals, Part, Sales & Service. Certified Master Instructor to train people on Aerial Lifts, Sit-down Counter-balance & Rough Terrian forklifts. Certified Master Instructor provided by IVES
Heartsaver First Aid and completed Adult First Aid, Environmental Emergencies and Adult/Child CPR with Mask. Completed 10-hour Occupational Safety and Health Training course in Construction Safety & Health.
Heartsaver First Aid and completed Adult First Aid, Environmental Emergencies and Adult/Child CPR with Mask. Completed 10-hour Occupational Safety and Health Training course in Construction Safety & Health.
Professional Experience
Nov 2007Â -Â Present
Volunteer
National Kidney Foundation
National Kidney Foundation
Volunteer work. People Like Us. Delaware Kindney Walk.
0000Â -Â 0000
(0Â years)
(0Â years)
Volunteer
Working Independently
NKF
Fund-Raising
Working Independently
NKF
Fund-Raising
1995Â -Â 1996
(1Â years)
(1Â years)
Collector
SIMM Associates, Inc.
SIMM Associates, Inc.
Jun 1997Â -Â Jun 2000
(3Â years)
(3Â years)
Customer Service & Billing Representative
CIGNA Healthcare
CIGNA Healthcare
· Performed customer inquiries regarding their medical and Dental claims.
· Processed Medical & Dental Claims.
· Resolved billing, payment, and dispute issues for customers and physician offices.
· Processed Medical & Dental Claims.
· Resolved billing, payment, and dispute issues for customers and physician offices.
Jun 1997Â -Â Jun 2000
(3Â years)
(3Â years)
Customer Service & Billing Representative
CIGNA Healthcare
CIGNA Healthcare
Performed customer inquiries regarding their medical and Dental claims
Processed Medical & Dental Claims
Resolved billing and payment complaints for customers and physician offices
Processed Medical & Dental Claims
Resolved billing and payment complaints for customers and physician offices
Jan 1997Â -Â Jan 2000
(3Â years)
(3Â years)
Customer Service & Billing Representative
CIGNA Healthcare
CIGNA Healthcare
Performed customer inquiries regarding their medical and Dental claims.
Processed Medical & Dental Claims.
Resolved billing, payment, and dispute issues for customers and physician offices.
Processed Medical & Dental Claims.
Resolved billing, payment, and dispute issues for customers and physician offices.
May 2006Â -Â Mar 2008
(2Â years)
(2Â years)
Safety Manager
United Rentals
United Rentals
Instructed monthly safety meetings.
Jun 2000Â -Â Mar 2008
(8Â years)
(8Â years)
Parts and Merchandise Manager
United Rentals
United Rentals
Experienced with Rentalman System & many Microsoft Programs Sales, procurement, accounts receivable, and accounts payable
Expedited orders from vendors for customers and United̢۪s machines
Inventory Manager for both the Newark, DE and Delmar, MD location
Customer Billable in Parts, Labor, and Merchandise
Developed sales promotions and ads for local customers
Managed the Newark, DE Service Department for three years Facilitated monthly safety meetings. Trained employees and customers to be certified to operate Aerial Lifts, Rough Terrain Forklifts and Sit-Down Counter-Balance Forklifts.
Expedited orders from vendors for customers and United̢۪s machines
Inventory Manager for both the Newark, DE and Delmar, MD location
Customer Billable in Parts, Labor, and Merchandise
Developed sales promotions and ads for local customers
Managed the Newark, DE Service Department for three years Facilitated monthly safety meetings. Trained employees and customers to be certified to operate Aerial Lifts, Rough Terrain Forklifts and Sit-Down Counter-Balance Forklifts.
2000Â -Â 2008
(8Â years)
(8Â years)
Parts an d Merchandise Manager
JLG Industries
JLG Industries
Jun 2000Â -Â Mar 2008
(8Â years)
(8Â years)
Inventory Manager
United Rentals
United Rentals
Inventory Manager for the Newark, DE & the Delmar, MD locations.
2000Â -Â 2008
(8Â years)
(8Â years)
Parts and Merchandise Manager
United Rentals
United Rentals
Jun 2000Â -Â Mar 2008
(8Â years)
(8Â years)
Parts and Merchandise Manager
United Rentals
United Rentals
Sales, procurement, purchasing, accounts receivable, and accounts payable.
Managed United Rentals Service Department for 3 years.
Service Dispatching and Truck Dispatching.
Scheduled Service and Maintenance for Rental and Customer Owned Equipment. (I.e. Scissor Lifts, Boom Lifts, Forklifts, Broderson Cranes, Tractors and Trailers.) Processed all Warranty Claims on Parts, Rental and Owned Equipment.
Direct Vendor contact to discuss Service, Lease, Warranty, Parts, Shipping and Computer issues regarding their equipment.
Scheduled Service Training with Vendors for my mechanics.
Developed sales promotions and ads for local customers.
· Experienced with Wynn/Rentalman System & many Microsoft Programs.
· Expedited orders from vendors for customers and United's machines.
· Inventory Manager for both; · Customer Billable in Parts, Labor, and Merchandise.
Managed United Rentals Service Department for 3 years.
Service Dispatching and Truck Dispatching.
Scheduled Service and Maintenance for Rental and Customer Owned Equipment. (I.e. Scissor Lifts, Boom Lifts, Forklifts, Broderson Cranes, Tractors and Trailers.) Processed all Warranty Claims on Parts, Rental and Owned Equipment.
Direct Vendor contact to discuss Service, Lease, Warranty, Parts, Shipping and Computer issues regarding their equipment.
Scheduled Service Training with Vendors for my mechanics.
Developed sales promotions and ads for local customers.
· Experienced with Wynn/Rentalman System & many Microsoft Programs.
· Expedited orders from vendors for customers and United's machines.
· Inventory Manager for both; · Customer Billable in Parts, Labor, and Merchandise.
Jan 2000Â -Â Jan 2008
(8Â years)
(8Â years)
Parts and Merchandise Manager
United Rentals
United Rentals
Sales, Procurement, Purchasing, Accounts Receivable, and Accounts Payable.
Managed Parts Department for 5 years. Our branch had one of the highest profit margins in the company.
Facilitated Building Maintenance & Repairs.
Managed United Rentals Service Department for 3 years.
Service Dispatching and Truck Dispatching.
Scheduled Service and Maintenance for Rental and Customer Owned Equipment. (I.e. Scissor Lifts, Boom Lifts, Forklifts, Broderson Cranes, Tractors and Trailers.) Processed all Warranty Claims on Parts, Rental and Owned Equipment.
Direct Vendor contact to discuss Service, Lease, Warranty, Parts, Shipping and Computer issues regarding their equipment.
Scheduled Service Training with Vendors for my mechanics to improve their knowledge & skills for promotional purposes.
Developed sales promotions and ads for local customers.
Computer skills include Wynn/Rentalman System & many Microsoft Excel, Word, Office, Outlook.
Expedited orders from vendors for customers and United's machines.
Inventory Manager for both; Customer Billable in Parts, Labor, and Merchandise.
Safety Manager, facilitated monthly safety meetings, performed OSHA check sheets, kept MSDS book up to date. Kept Trucks, Tractors & Trailers DOT compliant. Accident free shop for 2 ½ years. Master Instructor. Certified employees and customers to operate Aerial Lifts, Rough Terrain Forklifts and Sit-Down Counter-Balance Forklifts.
Managed Parts Department for 5 years. Our branch had one of the highest profit margins in the company.
Facilitated Building Maintenance & Repairs.
Managed United Rentals Service Department for 3 years.
Service Dispatching and Truck Dispatching.
Scheduled Service and Maintenance for Rental and Customer Owned Equipment. (I.e. Scissor Lifts, Boom Lifts, Forklifts, Broderson Cranes, Tractors and Trailers.) Processed all Warranty Claims on Parts, Rental and Owned Equipment.
Direct Vendor contact to discuss Service, Lease, Warranty, Parts, Shipping and Computer issues regarding their equipment.
Scheduled Service Training with Vendors for my mechanics to improve their knowledge & skills for promotional purposes.
Developed sales promotions and ads for local customers.
Computer skills include Wynn/Rentalman System & many Microsoft Excel, Word, Office, Outlook.
Expedited orders from vendors for customers and United's machines.
Inventory Manager for both; Customer Billable in Parts, Labor, and Merchandise.
Safety Manager, facilitated monthly safety meetings, performed OSHA check sheets, kept MSDS book up to date. Kept Trucks, Tractors & Trailers DOT compliant. Accident free shop for 2 ½ years. Master Instructor. Certified employees and customers to operate Aerial Lifts, Rough Terrain Forklifts and Sit-Down Counter-Balance Forklifts.
Jun 2000Â -Â Mar 2008
(8Â years)
(8Â years)
Parts & Merchandise Manager
United Rentals
United Rentals
â€Â¢ Sales, procurement, purchasing, accounts receivable, and accounts payable.
â€Â¢ Managed United Rentals Service Department for 3 years.
â€Â¢ Service Dispatching and Truck Dispatching.
â€Â¢ Scheduled Service and Maintenance for Rental and Customer Owned Equipment. (I.e. Scissor Lifts, Boom Lifts, Forklifts, Broderson Cranes, Tractors and Trailers.) â€Â¢ Processed all Warranty Claims on Parts, Rental and Owned Equipment.
â€Â¢ Direct Vendor contact to discuss Service, Lease, Warranty, Parts, Shipping and Computer issues regarding their equipment.
â€Â¢ Scheduled Service Training with Vendors for my mechanics.
â€Â¢ Developed sales promotions and ads for local customers.
â€Â¢ Experienced with Wynn/Rentalman System & many Microsoft Programs.
â€Â¢ Expedited orders from vendors for customers and United’s machines.
â€Â¢ Inventory Manager for both the Newark, DE and Delmar, MD location.
â€Â¢ Customer Billable in Parts, Labor, and Merchandise.
â€Â¢ Managed the Newark, DE Service Department for three years. â€Â¢ Facilitated monthly safety meetings. â€Â¢ Master Instructor, trained employees and customers to be certified to operate Aerial Lifts, Rough Terrain Forklifts and Sit-Down Counter-Balance Forklifts.
â€Â¢ Managed United Rentals Service Department for 3 years.
â€Â¢ Service Dispatching and Truck Dispatching.
â€Â¢ Scheduled Service and Maintenance for Rental and Customer Owned Equipment. (I.e. Scissor Lifts, Boom Lifts, Forklifts, Broderson Cranes, Tractors and Trailers.) â€Â¢ Processed all Warranty Claims on Parts, Rental and Owned Equipment.
â€Â¢ Direct Vendor contact to discuss Service, Lease, Warranty, Parts, Shipping and Computer issues regarding their equipment.
â€Â¢ Scheduled Service Training with Vendors for my mechanics.
â€Â¢ Developed sales promotions and ads for local customers.
â€Â¢ Experienced with Wynn/Rentalman System & many Microsoft Programs.
â€Â¢ Expedited orders from vendors for customers and United’s machines.
â€Â¢ Inventory Manager for both the Newark, DE and Delmar, MD location.
â€Â¢ Customer Billable in Parts, Labor, and Merchandise.
â€Â¢ Managed the Newark, DE Service Department for three years. â€Â¢ Facilitated monthly safety meetings. â€Â¢ Master Instructor, trained employees and customers to be certified to operate Aerial Lifts, Rough Terrain Forklifts and Sit-Down Counter-Balance Forklifts.
Education
1982
High School Diploma, Graduate of Newark High - Newark Delaware
1982
Newark High
Marketing Information
Products / Services
Purchasing, Procurement, Accounts Receivable, Accounts Payable, Managed a Union shop. Aerial Equipment Rentals, Part, Sales & Service. Certified Master Instructor to train people on Aerial Lifts, Sit-down Counter-balance & Rough Terrian forklifts. Certified Master Instructor provided by IVES
Heartsaver First Aid and completed Adult First Aid, Environmental Emergencies and Adult/Child CPR with Mask. Completed 10-hour Occupational Safety and Health Training course in Construction Safety & Health.
Heartsaver First Aid and completed Adult First Aid, Environmental Emergencies and Adult/Child CPR with Mask. Completed 10-hour Occupational Safety and Health Training course in Construction Safety & Health.
More about Steven Scott
First Name
Steven
Last Name
Scott
Interests / Hobbies
U of D football, Fl. GATORS. E-a-g-l-e-s football. Phillies, Nascar
My Affiliations
Vice President of the Glasgow Pines Maintenance Assoc.
Recently in Delaware
Recently in Chamber.com
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