Assisted Director of Medical Division with more than 150 customers in the collections department Invoiced accounts, filed claims, posted cash receipts, reconciled disputes, supervised data entry team.

Performed site assessments and built bid proposals for industrial jobs involving major construction sites
Managed city dispatch operations for multiple crews.
Controlled weekly inventory, staff payroll and public relations.

Rate negotiations and load specific shipping contracts
Contracted various commodities for multiple shipping sites/services
On time pick-up and delivery confirmation
Carrier sourcing (matching equipment to commodity and permitting)
Dispute resolution

Supported various financial and audit functions for local distribution center including accounts payable, internal & external audits, aging, reconciliation and warranty program.
Other responsibilities included inventory counts, building orders and generating shipping documents for LTL distribution in the U.S. and Canada.

Organized & lead a team of managers covering operations in the U.S., Canada, Mexico and Puerto Rico.
Mentored management staff; delegated responsibilities & project assignments. Identified private fleet expansion opportunities
Participated in cross department & executive projects/initiatives
Customer/3PL Relationship
• Increased 3PL visibility, trust & growth at branches, distribution centers, recycle centers, oil terminals, purchasing vendors & disposal vendors
• Networked with multiple business units (fragmented transportation programs)
• Grew staff participation in various high volume lines of business resulting in increased load volume:
• non-conforming waste events (to include contracted transportation of all pcb shipments)
• total project management
• oil (used and RFO)
• hazardous waste shipments via multi vessel transport
• chemicals & general commodities
• solvent management
Third Party Carriers: • Sourced & qualified new carriers
• Negotiated new / renegotiated established carrier rates based on total cost & business impact (yielding savings of more than $500,000)
• Developed & enforced reporting program requiring all charges posted within 72 hours of load delivery • Track & report carrier non-conformances
3PL staffing
• Hired, mentored, evaluated, terminated support & management staff (managed benefits)
• Raised skill sets • Developed & implemented training programs (via digital methodology & class presentation)
• Delegated territory & account assignments
Technical Support (dispatch software): • Trained both customer staff at field locations corporate dispatch (3PL) staff • Identified software development opportunities (worked directly with programmer for changes)
• Review/interview potential software solutions providers
Developed processes & reports
• Dispatch logs (transitioned from paper to electronic) • Audited & posted accessorial, demurrage & LOB volumes
• Standard operating procedures for field & 3PL staff