 Develop and implement creative marketing ideas for all form of communication : implemented “private show room” via internet for existing customers
 Traffic reporting analysis: provide daily traffic number for web site, weekly traffic trend
 Customer database: identify customers needs, build a customer database
 Plan and organise schedules
 Slowly develop marketing and communication plans
 Assist with events and projects
 Provide general office support: update inventory, order supplies on line.......

• Organize, manage and successfully deliver net-working breakfasts, special breakfasts (ie. Emergency Services Breakfast), luncheon events, educational workshops, seminars, and special events such as the Mayor’s BBQ, Annual General Meeting and the Christmas Luncheon & Silent Auction.
• Assist with the planning and delivering of Member Receptions, All Candidates Meetings. Work together with an outside contractor to plan and deliver larger scale events, such as the Business Excellence Awards Gala, Chamber Golf Tournament.
• Assist with securing of sponsorships and the preparation of sponsorship contracts.
• Respond to inquiries regarding speaking opportunities within the Chamber. • Meet with prospect speakers/presenters for future events. For our prestigious Business Excellence Awards
• Work with the Executive Director/Chair to organize a committee for Business Excellence Awards Nominations. Participate in all committee meetings and liaison with committee members to bring in nominations.
• Assist with the completion of the nominations and interview nominees for further information as required. • Prepare the judging packages for the judging committee. • Tabulate the scoring in the judging rounds. • Contact the nominees to confirm their attendance at the Awards Gala.

 Controlled of the front of house operations and ensured that these achieved the company standards
 Monitored managers' performances/training and developed the front of house management team
 Investigated and resolved customers complaints with the view to developing customer loyalty and brand strenght
 Liaised with supplies and contractors with regards to pending works or issues raised from deliveries
 Recruited, planned, and supervised the training of new employees  Ensure positive relationships with clients, suppliers and staff in order to maintain the company standards and operation excellence