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General
About
Although I am called a Business Improvement Specialist; in a world of ever increasing specialisation, I am a generalist. I bring together a range of complementary skills and experiences which allows me to guide the development of holistic, practical solutions to management, organisational development and learning issues. I enjoy working with people, empowering them to achieve.
My experiences over the past 20+ years as a manager, international development adviser, strategic and operational planner, coach and mentor has shown me that there is no magic formula, standard template or generic approach to improving business performance. Each business requires a different approach and different solution. Anecdotal evidence from the past few years suggests that businesses are increasingly looking for individualised services, tailored to meet their specific needs.
Through my company, Rusden Management Services I offer a facilitative approach to business improvement in order to develop an u
My experiences over the past 20+ years as a manager, international development adviser, strategic and operational planner, coach and mentor has shown me that there is no magic formula, standard template or generic approach to improving business performance. Each business requires a different approach and different solution. Anecdotal evidence from the past few years suggests that businesses are increasingly looking for individualised services, tailored to meet their specific needs.
Through my company, Rusden Management Services I offer a facilitative approach to business improvement in order to develop an u
Haves
Business Improvement, Strategic and Business/Operational Planning and Training, Policy Development, Education and Training Management, Risk Management application and training, Course development, Training Needs Analysis, Curriculum development, Operational Management, Major Event Planning, Management and Supervision training, Accredited Workplace Training and Assessment Facilitator, Operational Performance Review and evaluation, Performance Management and Evaluation.
Professional Experience
Aug 2010 - Present
Business Improvement Specialist, Planning Consultant, Business Coach and Business Owner
Rusden Management Services
Management Consulting
Rusden Management Services
Management Consulting
Business Improvement Strategist, Strategic and Operational Planning Consultant, Business Advisory, Coaching and Mentoring Specialist, Training Specialist, Director and Owner at RUSDEN MANAGEMENT SERVICES Pty Ltd
Jun 2011 - Present
Public Sector Management and Administration Expert
Australian Civilian Corps
International Affairs
Australian Civilian Corps
International Affairs
As a member of the Australian Civilian Corps I am one of a small group of experts that the Australian Government can deploy at short notice in post-disaster and post-conflict stabilisation and recovery situations.
Jul 2011 - Present
Mentor
University of Southern Queensland
Higher Education
University of Southern Queensland
Higher Education
As a USQ alumni I have been selected to provide coaching and mentoring for current students. I currently have one mentee.
Jan 1976 - Jan 1977
(1 years)
(1 years)
Senior Surveyor/Party Leader
Hunting Surveys and Technical Services
Government Administration
Hunting Surveys and Technical Services
Government Administration
Worked in Libya and Saudi Arabia on engineering and mapping projects.
Jul 1979 - Jan 1988
(9 years)
(9 years)
Performed duty
a range of South
Government Administration
a range of South
Government Administration
General Policing duties
Jun 1988 - Jan 1991
(3 years)
(3 years)
Facilitator and Project Officer
Queensland Police Academy
Government Administration
Queensland Police Academy
Government Administration
Facilitated training in law, policy, procedures and management to all levels of the Service up to senior management.
Researched and wrote workbooks, course outlines, lesson plans and rationales for tertiary level management and industrial relations subjects.
Researched and wrote workbooks, course outlines, lesson plans and rationales for tertiary level management and industrial relations subjects.
May 1991 - Jan 1992
(1 years)
(1 years)
Project Officer
Queensland Police Headquarters
Government Administration
Queensland Police Headquarters
Government Administration
Developed and implemented change management strategies as part of the organisational reform process arising from the "Fitzgerald Inquiry" into corruption in Queensland.
Researched and wrote industry specific competency based training linked to pay progression and tertiary studies, negotiated accreditation and RPL details with relevant tertiary institutions, and marketed concept and program to Service members.
Researched and wrote industry specific competency based training linked to pay progression and tertiary studies, negotiated accreditation and RPL details with relevant tertiary institutions, and marketed concept and program to Service members.
Apr 1992 - Nov 1996
(4 years, 7 Months)
(4 years, 7 Months)
Senior Policy and Project Officer
Queensland Police Headquarters
Government Administration
Queensland Police Headquarters
Government Administration
Led a small professional team tasked with developing strategic policy advice, negotiating QPS position relative to legislative change, implementing organisational reform, managing and evaluating projects with state-wide impact, developing and marketing new initiatives, providing advice to Government and representing the Service on committees and working groups at State and Federal level.
Nov 1996 - Aug 2000
(4 years)
(4 years)
Officer in Charge, Regional Duty Officer, District Inspector
Metropolitan South Region
Government Administration
Metropolitan South Region
Government Administration
Managed a range of operational functions in the Metropolitan South Region of the QPS.
Conducted operational reviews including evaluation of the structure, procedures, management and supervision practices and accountability measures to enhance overall effectiveness in line with community expectations and Service goals.
Conducted operational reviews including evaluation of the structure, procedures, management and supervision practices and accountability measures to enhance overall effectiveness in line with community expectations and Service goals.
Aug 2000 - May 2002
(2 years)
(2 years)
Information Technology and Communications Coordinator
Commonwealth Heads of Government Meeting
Government Administration
Commonwealth Heads of Government Meeting
Government Administration
Planning Unit.
Project Management and major event planning
Managed finances and acquisition of resources within the combined budgets of approximately $8M of which $6.3M was outlaid. Approximately $4.3M in infrastructure and equipment remained as a legacy to the Queensland Police Service.
Conducted risk assessment and developed and implemented risk management processes to ensure quality deliverables within time frames and Government requirements.
Conducted risk assessment and developed and implemented risk management processes to ensure quality deliverables within time frames and Government requirements.
Project Management and major event planning
Managed finances and acquisition of resources within the combined budgets of approximately $8M of which $6.3M was outlaid. Approximately $4.3M in infrastructure and equipment remained as a legacy to the Queensland Police Service.
Conducted risk assessment and developed and implemented risk management processes to ensure quality deliverables within time frames and Government requirements.
Conducted risk assessment and developed and implemented risk management processes to ensure quality deliverables within time frames and Government requirements.
Aug 2000 - Apr 2002
(2 years)
(2 years)
IT & Communications Coordinator
CHOGM Planning Unit, Queensland Police Service
Law Enforcement
CHOGM Planning Unit, Queensland Police Service
Law Enforcement
Managed the business analysis, acquisition, development and implementation of IT and and communications systems for CHOGM 2002.
Sep 2005 - Nov 2005
(0 years, 2 Months)
(0 years, 2 Months)
Strategic Planning Adviser
Lao Disabled Women's Development Centre (2005)
Government Administration
Lao Disabled Women's Development Centre (2005)
Government Administration
Review business processes and assist with development of strategic, operational and work plans. Provided training in planning, administration and finance to management team.
Jun 2002 - Sep 2006
(4 years, 3 Months)
(4 years, 3 Months)
Manager, Corporate Services Education and Training
Queensland Police Service
Law Enforcement
Queensland Police Service
Law Enforcement
Member of State Education and Training Management Committee and the Regional Training Priorities Committee.
Managed all aspects of training program reporting, including training statistics, course evaluations, course effectiveness, and course graduation and completion rates.
Monitored and evaluated training interventions in relevant organisational entities.
Conduct of Training Needs Analyses and development of workplace specific courses as required by clients in areas as diverse as information technology, policy development, project management, planning and performance.
Conducted strategic and operational/business planning seminars and workshops for organizational units within the QPS including the development of strategic and operational plans.
Researched and wrote training materials as necessary including; project management, risk management, strategic and operational/business planning.
Managed all aspects of training program reporting, including training statistics, course evaluations, course effectiveness, and course graduation and completion rates.
Monitored and evaluated training interventions in relevant organisational entities.
Conduct of Training Needs Analyses and development of workplace specific courses as required by clients in areas as diverse as information technology, policy development, project management, planning and performance.
Conducted strategic and operational/business planning seminars and workshops for organizational units within the QPS including the development of strategic and operational plans.
Researched and wrote training materials as necessary including; project management, risk management, strategic and operational/business planning.
Oct 2006 - Dec 2008
(2 years, 2 Months)
(2 years, 2 Months)
Training and Quality Assurance Adviser
Coffey International Development
International Trade and Development
Coffey International Development
International Trade and Development
Assist FTB (including IFMS training team) to implement, manage, monitor, review and evaluate QA policies and procedures to enhance the delivery and assessment of financial management training in PNG.
Jun 2009 - Aug 2009
(0 years, 2 Months)
(0 years, 2 Months)
Planning and Capacity Building Adviser
RSPCA of Papua New Guinea
RSPCA of Papua New Guinea
Guided the development of Strategic and Operational/Business plans with the committee and management of the organisation.
Sep 2009 - Nov 2009
(0 years, 2 Months)
(0 years, 2 Months)
Business Planning Consultant
Evolution Health Systems (Australia) Pty Ltd
Import and Export
Evolution Health Systems (Australia) Pty Ltd
Import and Export
Facilitating and writing EHS (Aus) Business Plan for the development of distribution networks throughout Asia Pacific region.
May 2010 - Jul 2010
(0 years, 2 Months)
(0 years, 2 Months)
Part time English Teacher (Callan Method) and Business Consultant
HHH International College
Higher Education
HHH International College
Higher Education
Started out teaching English but am now assisting with strategic planning and review of business operations.
Jul 2010 - Jul 2010
(0 years)
(0 years)
Strategic Planning Consultant
Global Future Solutions
Environmental Services
Global Future Solutions
Environmental Services
Conducted strategic analysis of GFS developing a long-term rolling operational plan to assist the company identify and prioritise objectives and directions.
Jun 2010 - Aug 2010
(0 years, 2 Months)
(0 years, 2 Months)
General Manager
HHH International College
Education Management
HHH International College
Education Management
CRICOS registered ELICOS provider and RTO offering General English, IELTS, Callan, Cert IV TESOL, Cert II Cert IV and Diploma Business, Cert I - IV English.
Education
1984
Bachelor of Business, University of Southern Queensland (College)
Human Resource Management
Human Resource Management
2003
Graduate Certificate, Charles Sturt University (Graduate School)
Applied Management
Applied Management
More about Russell Lewis
First Name
Russell
Last Name
Lewis
My Affiliations
Internations
Key Business Network
Awards / Honors
National Medal and Clasp
Australian Defence Force Medal
Queensland Police Service Medal and Two Clasps
Queensland Police Service Certificate of Recognition
Australian Defence Force Medal
Queensland Police Service Medal and Two Clasps
Queensland Police Service Certificate of Recognition
Specialities
Business Improvement, Strategic and Business/Operational Planning and Training, Policy Development, Education and Training Management, Risk Management application and training, Course development, Training Needs Analysis, Curriculum development, Operational Management, Major Event Planning, Management and Supervision training, Accredited Workplace Training and Assessment Facilitator, Operational Performance Review and evaluation, Performance Management and Evaluation.
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