Rob Morgan
Sales ManagerPierhouse Business Solutions Ltd
Ross-on-Wye, United Kingdom
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General
About
Retail professional rich with 27 years practical and progressive career experience gained within senior operational, technology, and business to business development roles.
Self motivated and resourceful, able to act on own initiative or as part of a team. A confident, articulate, and diplomatic communicator possessing first class interpersonal skills.
Self motivated and resourceful, able to act on own initiative or as part of a team. A confident, articulate, and diplomatic communicator possessing first class interpersonal skills.
Haves
Retail Technology, Retail Operations, Implementation of Business Change,System Training and Deployment,
Business Process Monitoring, Business Case/CBA/ ROI development, Solution Sales, Complex Selling, Extended Sales Cycles, General Management, Sales & Marketing Management, Business Strategy Formulation, Information Technology, Public Speaking, Electronic Shelf Labels Technology (ESL),
Business Process Monitoring, Business Case/CBA/ ROI development, Solution Sales, Complex Selling, Extended Sales Cycles, General Management, Sales & Marketing Management, Business Strategy Formulation, Information Technology, Public Speaking, Electronic Shelf Labels Technology (ESL),
Professional Experience
Jul 2010 - Present
Sales Manager
Pierhouse Business Solutions Ltd
Information Technology and Services
Pierhouse Business Solutions Ltd
Information Technology and Services
Pierhouse provide in-store marketing technology to communicate the right information on the right products to the right customers, via the right channels, at the right time. In other words, we help retailers to plan, create and execute the perfect customer experience. Our technology enables retailers to effectively manage all of their in-store communications and bridge the gap between their online and offline channels with digital and mobile touchpoints in store. We help retailers realise their omnichannel ambitions. Our product is a strategic signage management platform called NetTickIT, an end-to-end solution that manages all aspects of POS and price communications in store. Waitrose appointed NetTickIT as its Strategic Signage Management System and our customers also include the likes of Pret and Mothercare. NetTickIT’s capabilities include:
• PIM (Product Information Management)
• Store Profiling
• Retail specific MRM applications
• Artwork automation
• In-store printing and central print management of POS, ticketing and signage
• Electronic shelf edge labels and digital POS
• Digital signage and interactive kiosks
• Mobile merchandising with QR codes, digital watermarking and augmented reality
• 3rd party data integration including product ratings, reviews, recommendations and price comparisons
• Auditing and compliance solutions We operate exclusively in retail and our technology is deployed in 51 countries and in 25 languages
• PIM (Product Information Management)
• Store Profiling
• Retail specific MRM applications
• Artwork automation
• In-store printing and central print management of POS, ticketing and signage
• Electronic shelf edge labels and digital POS
• Digital signage and interactive kiosks
• Mobile merchandising with QR codes, digital watermarking and augmented reality
• 3rd party data integration including product ratings, reviews, recommendations and price comparisons
• Auditing and compliance solutions We operate exclusively in retail and our technology is deployed in 51 countries and in 25 languages
Aug 1991 - Jul 1998
(7 years)
(7 years)
Senior Manager
Superdrug Stores Limited
Retail
Superdrug Stores Limited
Retail
Launched first City Centre Fragrance ‘Magazine Concept’ store in Bath.
Protemped as both Area Manager and Regional Liaison (Commercial) Manager.
Piloted Auto-Replenishment system in Gloucester ‘Leading Edge Development’ store – acted as Business Champion for roll out programme to West Region (150 stores).
Protemped as both Area Manager and Regional Liaison (Commercial) Manager.
Piloted Auto-Replenishment system in Gloucester ‘Leading Edge Development’ store – acted as Business Champion for roll out programme to West Region (150 stores).
Aug 1998 - Jan 2000
(2 years)
(2 years)
General Store Manager
Somerfield
Retail
Somerfield
Retail
First GSM to be recruited externally to lead end to end integration activities of first Kwiksave to Somerfield Business Unit conversion. Role included managing TUPE, Systems and Fabrication Work Schedules. Key member of Business Change Team delivering Culture Change Processes and Training across Somerfield/Kwiksave conversion stores across North Yorkshire.
Jan 2000 - May 2006
(6 years, 4 Months)
(6 years, 4 Months)
Head of Retail Systems & Development
Midcounties Co-operative Society Limited
Retail
Midcounties Co-operative Society Limited
Retail
Head of Retail Systems and Development, Midcounties Co-op
(T/o £500m, 5,500 employees, 155 Food stores, 9 Car Dealerships, 45 Travel Shops, 54 Funeral Parlours) Promoted July 05 to Head of Retail Systems and Development on completion of merger between Oxford, Swindon and Gloucester Co-operative and West Midlands Co-operative Societies - assumed accountability for all retail trading IT systems across the Society developing and delivering system integration and business change initiatives roadmap.
Implemented first UK Biometric Loyalty/Payment system
Financially astute with both budget and Capex authority.
(T/o £500m, 5,500 employees, 155 Food stores, 9 Car Dealerships, 45 Travel Shops, 54 Funeral Parlours) Promoted July 05 to Head of Retail Systems and Development on completion of merger between Oxford, Swindon and Gloucester Co-operative and West Midlands Co-operative Societies - assumed accountability for all retail trading IT systems across the Society developing and delivering system integration and business change initiatives roadmap.
Implemented first UK Biometric Loyalty/Payment system
Financially astute with both budget and Capex authority.
2002 - 2006
(4 years)
(4 years)
Group Director
BSSA Oxford Summer School
Retail
BSSA Oxford Summer School
Retail
The Oxford Summer School is one of the 'jewels in the crown' of UK retailing. It was established in 1923 and apart from the War years has been running ever since. It will be celebrating it's 82nd year in 2011. Run 'by the trade for the trade' it allows middle managers from across the spectrum of UK retailers to further develop their retailing skills in one of the finest seats of learning in the world, Keble College, Oxford University. Taking place annually for a week in August, it combines a challenging academic programme with the opportunity to network and have fun with fellow retailers
Jun 2006 - Jun 2009
(3 years)
(3 years)
Business Development Director - EMEA
ILID PTY LTD - Electronic Shelf Labels
Retail
ILID PTY LTD - Electronic Shelf Labels
Retail
ILID is an Australian OEM of Electronic Shelf Edge solutions using 'Visible Light Technology' to send data to the LCD labels. Accountable for business strategy across EMEA developing new distribution channels to market and ensuring customer service levels and requirements are delivered playing a key role in contributing to both the technology and marketing agendas of the business. As Business Development Director, I was responsibe for:
Market and technology research. Formulation of strategy. Distribution channel analysis and development Technology transfer, licensing, partnerships assessment and development. Marketing, advertising and promotion planning. Sales organisation planning and development Import/export activities.
Appropriate Administration, budgeting, monitoring, reporting, communication and liaison. Authored White Paper ‘The Importance of ESL Technology in Retail during an Economic Slowdown’
Market and technology research. Formulation of strategy. Distribution channel analysis and development Technology transfer, licensing, partnerships assessment and development. Marketing, advertising and promotion planning. Sales organisation planning and development Import/export activities.
Appropriate Administration, budgeting, monitoring, reporting, communication and liaison. Authored White Paper ‘The Importance of ESL Technology in Retail during an Economic Slowdown’
Jun 2009 - Jun 2010
(1 years)
(1 years)
Business Development Manager
ZBD Solutions
Computer Hardware
ZBD Solutions
Computer Hardware
Responsible for business development activities in the following territories: United Kingdom, Bulgaria, Czech Republic, Poland, Lithuania, Latvia, Estonia, Finland, Sweden, Norway, Iceland, Germany, Middle East & Gulf States. About ZBD: Formed out of Cody Gate Ventures LLP, the inventors of LCD technology in the 1970’s, ZBD is a pioneering company with its own R & D, full IPR and scalable manufacturing processes that enable it to deliver a solution with practical commercial advantages for retailers. ZBD is a leader in the design and supply of electronic shelf edge labels and associated software solutions for the retail industry. The company has developed the next generation of fully graphical shelf edge label that requires no battery power to retain its image. ZBD’s epaper product portfolio provides retailers with a total store solution and the ability to manage and update pricing, product and promotional information at point of purchase, dynamically. For further information, visit www.zbdsolutions.com.
May 2006 - Feb 2012
(6 years)
(6 years)
Director/Founder
Inov8 Technology Ltd
Retail
Inov8 Technology Ltd
Retail
Inov8 Technology is a Retail IT Consultancy/Solution provider offering today's retailers practical proven solutions for all of their business needs. Inov8 offers affordable hands-on support services to retailers who prefer to focus upon their day to day business with minimal distractions. Inov8 has offices in both the UK and Australia, serving European, Middle East and Australasia markets.
Education
2012
St Johns on the Hill (High School)
2012
Chepstow School (High School)
1989
BTEC Diploma, The Institute of Grocery Distribution (High School)
Diploma in Grocery Distibution
Diploma in Grocery Distibution
2004
Chartered Institute of Management (High School)
Diploma in Management
Diploma in Management
More about Rob Morgan
First Name
Rob
Last Name
Morgan
Interests / Hobbies
Formula 1; WRC; GP Bikes and other Motorsport; Mountain-biking and RC Helicopter flying
Awards / Honors
Project Managed development and installation of first biometric payment/loyalty system at the checkouts into UK/European retailer. Project received the Information Age ‘Most Effective Use of IT in Retail’ Award 2006 (Midcounties Co-op Ltd)
Co-ordinated roll out of self scan checkouts into first UK retailer. Project received industry recognition for ‘Epos Initiative of the Year’ resulting in being voted overall winner of the 2003 ‘European Retail Solutions Awards’. (Oxford, Swindon & Gloucester Co-op Ltd)
Co-ordinated roll out of self scan checkouts into first UK retailer. Project received industry recognition for ‘Epos Initiative of the Year’ resulting in being voted overall winner of the 2003 ‘European Retail Solutions Awards’. (Oxford, Swindon & Gloucester Co-op Ltd)
Specialities
Retail Technology, Retail Operations, Implementation of Business Change,System Training and Deployment, Business Process Monitoring, Business Case/CBA/ ROI development, Solution Sales, Complex Selling, Extended Sales Cycles, General Management, Sales & Marketing Management, Business Strategy Formulation, Information Technology, Public Speaking, Electronic Shelf Labels Technology (ESL),
Recently in Birmingham / West Mids
Recently in Chamber.com
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