-Coordonate and develop training team from Romania and Bulgaria;
-Manage training projects;
-Serve as a link between management and employees;
-Offer support to Sales Department.

Sampling team leader
Deliver sampling activities in supermarkets
Train the sampling team

Deliver english courses for gymnasium

• Data gathering for daily and monthly financial reports, balance sheets issuing
• Data analysis
• Testing new software
• Employees training in using the internal software programs

• Elaborating IT – Microsoft Office training support materials
• PC skills development training for addressed Romtelecom employees
• Preparing Training Courses and delivering training sessions all over country for more
than 5000 Romtelecom employees over 18 months

• System Administration in Data Centre
• Daily backups for whole ROMTELECOM company
• Installation & administration of PGP 7.0.3 encrypting and digital signing system
• Office Administrator for “Service Order Project”
• Office Administrator for “Interconnect Billing Project”

• Managing a team of 24 printing technicians
• Project manager for Bucharest Printing Center relocation and upgrading.
• Obtaining and maintaining the Quality and Security of Information Certificates
o Member in the team responsible of implementing the ISMS (Information Security Management System) in the IT Operations division
o Member on the board of ISMS
o Member in the board of Quality
o Assets responsible for the Bucharest Printing Center
Creating/ Upgrading the operational procedures and work instructions currently used in the Romtelecom Printing & Enveloping Centers
o Promoting the procedures to the employees of the Bucharest Printing & Enveloping Center
• Organizing local trainings for the employees of the Bucharest Printing & Enveloping Center with the purpose of improving their general performance
• Replacing the Department Manager in his absence.
• Organizing the actual activity for the printing and enveloping of the invoices
• Following the way the contracts with external suppliers are brought to facts.
• Calculating the consumes and underlining the technological residues
• Implementing a system for collecting the paper residues and recycling them.
• Monthly and annual reports for the Department Manager
• Preparing the 2006 budget for the Printing and Enveloping Center.

• Contribute with innovative strategies and develop new products for Voice Services
• Manage lifecycles of the existing products and adjust running voice portfolio
• Perform a continuous analysis of the telecom market in order to identify new product opportunities
• Works efficiently with all the involved stakeholders to ensure full product lifecycle
• Assume full responsibility for the product P&L strategy accomplishments
• Control the churn evolution and take appropriate measures
• Coordinate the new bill layout – responsibility: Project Manager – coordinating a cross functional team of: IT, Product, Marketing Communication departments

-Manage the training agenda for almost 100 business sales agents
-Prepare Training Courses and deliver training sessions all over the country (specific products and procedures, sales campaign, IT tools used in the department, induction training for new employees in the company,organizational culture and team development programs)
- Develop existing procedures in the department
- Coordinate sales training projects delivering supported by external partners (local and international)
-Manage and coordonate the coaching activity for all GBM employees (140 people)

-Administrate the product trainings for stores' employees
-Prepare and deliver soft skills training sessions in OBI's Stores (Customer Care, Consultative 7 Steps Sale, Manager's Role, Cash Desk and Sales Behavior)

Prepare and deliver: - Soft skills training sessions; - Team-building activities; - Workshops. Achievements:
-Time Management for UbiSoft Entertainment;
-"Sales & Customer Care" Training for bauMax Romania;
-Management Training for bauMax Romania;
-HCM Workshops for Petrom;
-Improvisation training (open session);
-Team Buildings for Oney, Henkel, etc.