Anxiety Clinic
Supporting 1 Director and 5 Clinical Therapists. Daily interaction with Psychiatrists, Directors, Managers, and patients, and ensured the smooth running of the Anxiety Clinic. Arranged conferences, seminars, flights, and hotels. Oversee all appointment scheduling. Dictaphone typing, calendar, filing, greeting patients. Selected accomplishments include: Created mail merge electronically to over 60 patients, resulting in time sensitive notification and eliminating mailing fees.
Train clinic staff on Microsoft 2010, saving costs on education
Order office supplies. Attending meetings and recording of minutes. Registration and discharge of patients. Designed weekly schedule for patients and staff
Working on Meditech daily CONTRACT WORK AND CAREER BREAK 2009 - 2010

Admin Assistant and Office Manager

I supported the Sales and Marketing Director and his team for 10 years in Ireland. · Planned and coordinated sales conferences and social events for over 100 associates.
· Coordinated social weekend for 500 customers, including mailing invitations, booking hotel, organizing entertainment, purchasing gifts, and organizing sports activities.
· Coordinated and attended banquets for customers and staff.
· Assisted CEO in the absence of personal assistant, saving costs on secretarial fees. · Designed a standard letter of reply to applications for sponsorship, decreasing production time by over 50%.

Responsible for administrative and secretarial support to three vice presidents and six managers. Coordinated production of mass mailings. Kept calendar, handled expense reports. Took minutes of meetings, kept payroll records, booked rooms, breakfasts, and lunches. Selected accomplishments include: Served in role of lead secretary and supervised the training and activities of other administrative staff.
Arranged flights and hotels, obtained at discounted prices via internet and reduced costs considerably.
Redesigned schedule layout providing clearer method of identifying staff hours and responsibilities.
Converted patient satisfaction surveys to spreadsheet, increasing production efficiency and creating professional appearance.

Worked in 2 roles for the above company during my 13 year tenure.

Secretary III / Office Manager - Good Samaritan Hospital (April 2001 – Oct 2008) Reported to Director of ER and Critical Care Services. Daily interaction with doctors, nurses, managers, and patients, and ensured the smooth running of the department. Arranged conferences, seminars, flights, and hotels. Responsible for report express time card system for 120 associates. Member of ethics committee; attended meetings and recorded minutes. Selected accomplishments include: · Trained various associates (clinical and non-clinical) on Word, PowerPoint, Excel, and Visio, eliminating training costs for hospital.
· Updated Policy and Procedures on line, ensuring all policies were up-to-date in a timely manner.
· Collated and designed binder with licenses for over 200 RN’s, ensuring immediate availability during IDPH visits.
· Trained associates on Badge Reader and improved accuracy on time cards by 75%.
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Reported to Director of ER and Critical Care Services. Daily interaction with doctors, nurses, managers, and patients, and ensured the smooth running of the department. Arranged conferences, seminars, flights, and hotels. Responsible for report express time card system for 120 associates. Member of ethics committee attended meetings and recorded minutes.
Selected accomplishments include: Trained various associates (clinical and non-clinical) on Word, PowerPoint, Excel, and Visio, eliminating training costs for hospital.
Updated Policy and Procedures on line, ensuring all policies were up-to-date in a timely manner.
Collated and designed binder with licenses for over 200 RN's, ensuring immediate availability during IDPH visits.
Trained associates on Badge Reader and improved accuracy on time cards by 75%.
Created mail merge electronically to over 80 physicians, resulting in time sensitive notification and eliminating mailing fees.
Worked with preparation of Magnet Binders. Created charts, tables, and designed cover sheets which were instrumental in the Magnet application process.

Physician Credentialing Office 894 bed multi-facility, entity tertiary care hospital and one of the leading healthcare institutions in the Kingdom of Saudi Arabia. First point of contact for the recruitment and retention of Physician Staff from developed global countries.

This practice has approximately 2,400 patients, primary telephone contact for all patients. Oversee all appointment scheduling. Supervise staff, minute taking,

200 bed facility, one of the largest hospitals in gynecology, maternity, and neo natal in Ireland. Supported Consultants and Gynecologists. Dictaphone typing, calendar, filing, greeting patients, supervising staff.