Responsible for setting up the Supplier Services business function of a new B2B eCommerce provider. Oversee the operational management and service delivery of supplier-related services and technologies. Manage relationships with key suppliers on the trading network, ensure client assignment delivery, and the delivery of Value Added Services for a global network of suppliers. Manage direct reporting staff and oversee the wider team in the business function. Also responsible for Third Party partnerships.

Working Knowledge is a Social Enterprise dedicated to opening the eyes of business to young talent available locally. Events are held for 30 to 500 students at a time which in FE are usually funded via the QCF and with Universities by Graduate employers. Each event is tailored to the interests of the student delegates, the requirements of the college and the expectations of local employers. All events involve ‘experts’ or local employers that are from industries appropriate to the student delegates to ensure that the programme is highly contextual. Over the past 6 years Working Knowledge has partnered with 100 HE and FE and engaged over 1,500 employers and 10,000 students in its events. In 2008 Working Knowledge was awarded a National Training Award for our innovative approach.

Managing the day-to-day operation of Tier 1 pension plans with assets in excess of $5bn CDN, including trust accounting, trading, and reconciliation. Managing relationships with Third Party partners such as investment managers and auditors. Operational roles included overseeing night trading and settlement teams as well Custody and Trustee account management. Having relocated from Head Office in Toronto, Canada to the London, UK office I was the Customer Services lead for the global reorganisation of Client Services. Also acted as European night-shift manager as part of global trading coverage with responsibility for trading and settlement areas as well as customer services.

Drawing on my City background and economic expertise, I provided analysis of UK labour market movements and macro-economic trends. As well as preparing the monthly Labour Market briefings for senior Government advisors and press, I managed the team which conducted in-depth analysis of labour market trends and issues drawing on data from the Labour Force Survey, Average Earnings Index, and other statistical returns.

Responsible for implementing the Council’s eCommerce and procurement strategies. This was achieved by driving through process re-engineering and managing the Council’s supplier relationships to ensure delivery of the Council's Corporate objectives. Reporting to the Head of Corporate Procurement, I managed a team of Procurement Officers who administered £600m in annually contracted spend, delivering an average of £20m in savings annually.