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General
About
Started in IT in 1996 selling SW/HW, leading first steps in cold calls, profesional customer service, attending many vendor training was also responsible for reseller certification/partnership.
In 1997 became official Microsoft Certified Partner for the first time.
Between 1997-1999 I have achieved strong customer relationships, tender procedures, account management, pipeline, and have signed several big contracts already. At that time I started with more sophisticated server/network/storage solutions and services targeted biggest firms in Poland. Next big step was becoming proxy (empowering of CEO and Board) in Exus, completely start-up, fixing office, register Ltd in Warsaw, as a Branch for NYC HQ, hire staff, deal with key clients, and running the day-to-day office operations, supply the equipment, etc. My entrepreneur nature helped me to achieve goals and handle the Board expectations.
Later I started dealing less with sale process, more with business intelligence, strategies, qual
In 1997 became official Microsoft Certified Partner for the first time.
Between 1997-1999 I have achieved strong customer relationships, tender procedures, account management, pipeline, and have signed several big contracts already. At that time I started with more sophisticated server/network/storage solutions and services targeted biggest firms in Poland. Next big step was becoming proxy (empowering of CEO and Board) in Exus, completely start-up, fixing office, register Ltd in Warsaw, as a Branch for NYC HQ, hire staff, deal with key clients, and running the day-to-day office operations, supply the equipment, etc. My entrepreneur nature helped me to achieve goals and handle the Board expectations.
Later I started dealing less with sale process, more with business intelligence, strategies, qual
Haves
Customer service on all level, account management, business development, quality systems in production, sales&marketing processes, strategy&leadership training/coaching. Attention to details, ability to focus on KPI and analytical data toward synthetic value. Big picture overview.
Professional Experience
Jan 2002 - Present
An Independent Consultant
Selfemployed
Management Consulting
Selfemployed
Management Consulting
Independent consultant/freelancer in areas: cost reduction, productivity improvement, Lean tools, bottleneck elimination, performance benchmarking, change management ;focus mainly on production, sales&marketing Depts. Leading lots of training sessions for small teams on the clients’ site. Additional Balanced Scorecard measurements in strategy area.
Jan 1997 - Mar 1998
(1 years, 2 Months)
(1 years, 2 Months)
Sales Specialist
K.O.T. Sp. z o.o.
Computer Hardware
K.O.T. Sp. z o.o.
Computer Hardware
Sales HD/SW/Networking/Servers, major account Ericsson Poland.
Jul 1998 - Aug 1999
(1 years, 1 Months)
(1 years, 1 Months)
Key Account Manager
Computer Service Support S.A.
Computer Hardware
Computer Service Support S.A.
Computer Hardware
Gaining prospects and leading present clients to develop IT service contracts for HD/SW/Network/Telecom equipment overall.
Achievements:
contract with Lafarge Poland
contract with Peugeot Poland
contract with Orange Telecom (former Idea/Centertel)
Achievements:
contract with Lafarge Poland
contract with Peugeot Poland
contract with Orange Telecom (former Idea/Centertel)
Jun 2000 - Nov 2001
(1 years, 5 Months)
(1 years, 5 Months)
Sales & Operations Director (proxy)
Exus Network Inc.
Telecommunications
Exus Network Inc.
Telecommunications
Area of responsibilities – organize, register and managing branch office in Warsaw, hire staff, register services in Ministry of Telecom, Account Management and prepare a pipeline, budget management, P&L control and financial documents preparation for bookkeeping purposes, representing the company in Poland (proxy) according to company’s policy, leading a group of 5 employees, etc. Create e-commerce strategy for VOIP cards&services in Poland. Reporting to CEO in NYC HQ.
Major accounts:
Super Express – MSU equipment and services for Paris-Dakar race.
Altmaster – MSU terminal and services for GAN purposes.
Polish TV – MSU terminal and services for reporters – global video, voice, data transmissions (e.g. Mr. Milewicz’s visit in India regarding an earthquake in region).
PKO BP, Polsat, TVN, TPSA, Polish TV, Polish Radio, Ministry of National Defense – “After Millennium” Project – MSU back-up systems for 2000/2001 switch.
Major accounts:
Super Express – MSU equipment and services for Paris-Dakar race.
Altmaster – MSU terminal and services for GAN purposes.
Polish TV – MSU terminal and services for reporters – global video, voice, data transmissions (e.g. Mr. Milewicz’s visit in India regarding an earthquake in region).
PKO BP, Polsat, TVN, TPSA, Polish TV, Polish Radio, Ministry of National Defense – “After Millennium” Project – MSU back-up systems for 2000/2001 switch.
Dec 2001 - Mar 2002
(1 years)
(1 years)
Account Manager
Gartner
Management Consulting
Gartner
Management Consulting
Gain prospects and clients in IT/IS/Telecom/Consulting business areas, prepare a budget for account management purposes, pipeline/sell, and organize conferences with *.ppt presentations for accounts. Reporting to GM in Poland.
Major accounts:
PTC Sp. z o.o – contract renewal in 2002.
Polkomtel Sp. z o.o. – contract renewal in 2002.
Major accounts:
PTC Sp. z o.o – contract renewal in 2002.
Polkomtel Sp. z o.o. – contract renewal in 2002.
Jan 2003 - Jul 2006
(3 years, 6 Months)
(3 years, 6 Months)
Regional Sales Manager
Telelink/Mazi Hong-Kong
Telecommunications
Telelink/Mazi Hong-Kong
Telecommunications
Area of responsibilities – to represent and sell VSAT equipment and services in Eastern Europe region. Reporting to Business Development Manager in Antwerp-Belgium, later to General Manager in NYC.
Major account:
Polish Radio – MSU terminal and services (digital voice, data, fax transmissions) leasing for Iraq Project purposes – 2,5 year renewal contract.
Major account:
Polish Radio – MSU terminal and services (digital voice, data, fax transmissions) leasing for Iraq Project purposes – 2,5 year renewal contract.
Oct 2006 - May 2008
(2 years)
(2 years)
Project Engineer
IMPAC Pte. Ltd
Management Consulting
IMPAC Pte. Ltd
Management Consulting
Area of responsibilities – auditing / controlling, assisting and coaching all level clients’ employees and associates to deploy, implement and maintain own productivity improvement tailored system using own methodology and KPI’s, Lean Management, benchmarking, reduce costs and improve performance, quality, profitability; TPM; management and supervisors training in change management. Reporting to Project Director & Chief Analysis.
Major accounts:
GRAAL S.A. – An analysis – production lines and resources in main departments. Using Six Sigma methodology-similar tools.
Major accounts:
GRAAL S.A. – An analysis – production lines and resources in main departments. Using Six Sigma methodology-similar tools.
May 2008 - Jan 2012
(4 years)
(4 years)
Project Director
Septimagroup
Management Consulting
Septimagroup
Management Consulting
Area of responsibilities - auditing, coaching all level clients’ employees and associates to improve client’s activity and business operations toward process-type company, using benchmarking of KPI’s, Lean Management similar tools, reduce costs and improve performance/quality/profitability (KAIZEN, JiT, elements); TQM, TPM, process mapping; leading management training sessions; leading and coaching 3 to 5 teammates and client’ employees in groups of 5-18 persons (all departments follow-up trainings). Reporting to CEO & Board members.
Major accounts:
NG2 S.A. (previously CCC) – A performance analysis of all departments and resources, make brown papers and final presentation for CEO. Stores locations and rebranding benchmarking for BOTI, CCC, QUAZI brands.
Major accounts:
NG2 S.A. (previously CCC) – A performance analysis of all departments and resources, make brown papers and final presentation for CEO. Stores locations and rebranding benchmarking for BOTI, CCC, QUAZI brands.
Education
1986
Chemical Technology School, Warsaw Poland (High School)
Technology of Chemistry Process
Technology of Chemistry Process
2006
Associate, Impac University, Florida USA (High School)
Management
Management
More about Marek Krzysiak
First Name
Marek
Last Name
Krzysiak
Interests / Hobbies
travel, cooking, mixology (cocktails recipies, drinks, etc.), management coaching, quality systems,
My Affiliations
Member of Gerson Lehrman Consulting Platform, Member of Guidepoint Global Consultants.
Specialities
Customer service on all level, account management, business development, quality systems in production, sales&marketing processes, strategy&leadership training/coaching. Attention to details, ability to focus on KPI and analytical data toward synthetic value. Big picture overview.
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