Katarina Vukovic
Management ConsultantK2 Management Consulting
Serbia and Montenegro, Serbia and Montenegro
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General
About
The passion for bringing out the best out of people and organizations and more than 18 years of professional experience resulted in:
- Strong expertize in Strategic Management for more than 40 clients in government and profit sector
- Change Management Initiatives creating measurable organizational development for more than 50 clients
- Client Interface development and redesign for more than 20 clients
- Strong expertize in Strategic Management for more than 40 clients in government and profit sector
- Change Management Initiatives creating measurable organizational development for more than 50 clients
- Client Interface development and redesign for more than 20 clients
Haves
Strategic Management
Change Management
Client interface development
Government liaison in Serbia and Bosnia and Herzegovina
Training
Research and Analysis
Change Management
Client interface development
Government liaison in Serbia and Bosnia and Herzegovina
Training
Research and Analysis
Professional Experience
Feb 2009 - Present
Management Consultant
K2 Management Consulting
Management Consulting
K2 Management Consulting
Management Consulting
Organizational Development Consultant - Brcko District Government (K2 Consulting BiH)– Developed training and framework for strategy update and linked PAR strategic objectives with organizational development; Performed analysis of Brcko District administration and suggested District reorganization methodology; Developed documentation flow and process mapping; Strengthened capacity of Government departments to conform with EU regulations
Monitoring and Evaluation Expert (Handicap International, BiH) – Developed methodology and performed independent evaluation of project relevance, efficiency, effectiveness, impact and sustainability. Profit sector consultant - Performed analysis of the company’s strength, weaknesses and market position and designed strategic objectives in cooperation with the Company’s management; Analyzed organizational design, staff skills and designed priority activity plans for employment and organizational development, Designed investment and business plans and identified investors and financial support
Monitoring and Evaluation Expert (Handicap International, BiH) – Developed methodology and performed independent evaluation of project relevance, efficiency, effectiveness, impact and sustainability. Profit sector consultant - Performed analysis of the company’s strength, weaknesses and market position and designed strategic objectives in cooperation with the Company’s management; Analyzed organizational design, staff skills and designed priority activity plans for employment and organizational development, Designed investment and business plans and identified investors and financial support
1995 - 1997
(2 years)
(2 years)
Wholesales and Retail Manager
Azzaro Parallel
Textiles
Azzaro Parallel
Textiles
• Increased sales for 40% and created opportunities for joint ventures during the economic downturn, designing new marketing strategy based on identifying customers suitable for loyal and trustworthy relations using new commissioning sales concepts • Supervised sales operations of seven shops; Organized trade fair presentation and sales; Insured Company’s market expansion through contracting new clients and increasing sales arrangements with existing clients
• Managed contracts with production partners; Organized imports of raw materials • Managed company’s cash flow to secure smooth functioning by assuring customers obligations are fulfilled timely, company’s financial commitments are met; Prepared regular financial and business reports
• Managed contracts with production partners; Organized imports of raw materials • Managed company’s cash flow to secure smooth functioning by assuring customers obligations are fulfilled timely, company’s financial commitments are met; Prepared regular financial and business reports
1997 - 2002
(5 years)
(5 years)
Regional Officer
UN
International Affairs
UN
International Affairs
• Participated in the Long Term and Operational Planning and participated in the design and implementation of the challenging projects related to establishing modern and multi-ethnic regional police forces at regional level
• Conflict management in resolving sensitive post war political issues in the projects of stabilization in BIH through negotiations with Ministry of Interior, Political Parties, Judiciary, Local Governments and NGO’s
• Managed operations and HR for up to 180 staff members; Managed selection, socialization, performance appraisal, contracts, medical insurance payments, termination of contracts, promotions
• Advised the local and international staff members on UN Staff Rules and Regulations; Organized and facilitated conferences, meetings, press conferences; Performed research and reported on political and economical developments
• Conflict management in resolving sensitive post war political issues in the projects of stabilization in BIH through negotiations with Ministry of Interior, Political Parties, Judiciary, Local Governments and NGO’s
• Managed operations and HR for up to 180 staff members; Managed selection, socialization, performance appraisal, contracts, medical insurance payments, termination of contracts, promotions
• Advised the local and international staff members on UN Staff Rules and Regulations; Organized and facilitated conferences, meetings, press conferences; Performed research and reported on political and economical developments
2003 - 2004
(1 years)
(1 years)
Senior Municipal Management Advisor
DAI
International Trade and Development
DAI
International Trade and Development
• Performed major activities in setting global long term Project objectives, strategies and Annual Work Plan design and insured consistency in the implementation • Organized and provided interactive training for local government officials and designed tools for implementation of each of the modules (Strategic Management, HRM, PR, Capital Improvement Program, Treasury, Budgeting)
• Developed proposals for new budgetary, treasury and administration policies for local governments to address deficiencies in public finances; Initiated implementation of modern Human Resources practices in public administration; Designed and assisted in implementation of local government PR campaigns
• Established and developed relationship with organizations having common objectives (Ministry of Finances and Economy, USAID, EARD)
• Developed proposals for new budgetary, treasury and administration policies for local governments to address deficiencies in public finances; Initiated implementation of modern Human Resources practices in public administration; Designed and assisted in implementation of local government PR campaigns
• Established and developed relationship with organizations having common objectives (Ministry of Finances and Economy, USAID, EARD)
2005 - 2006
(1 years)
(1 years)
Human Resources Advisor
OSCE
International Affairs
OSCE
International Affairs
• Assessed and identified weaknesses in the prevailing capacity of public administration and developed strategies to improve business performance and internal set-up; Implemented organizational restructuring and introduced performance evaluation, remuneration and employment systems
• Supported public institutions in developing long-term strategies in creating client and goal focused organization; • Assisted local counterparts in developing the statutes, by-laws, code of conduct and internal administrative procedures
• Enabled development and implementation of a new HRM software; Participated in creating HRM Manual
• Supported public institutions in developing long-term strategies in creating client and goal focused organization; • Assisted local counterparts in developing the statutes, by-laws, code of conduct and internal administrative procedures
• Enabled development and implementation of a new HRM software; Participated in creating HRM Manual
Feb 2008 - Feb 2009
(1 years)
(1 years)
Senior Industry Advisor
Booz Allen Hamilton
Management Consulting
Booz Allen Hamilton
Management Consulting
• Conducted and/or supervised industry analysis activities within Textile and Construction economic sectors
• Facilitated market linkage & promotion activities between Serbian and International firms through direct B2B and industry fairs
• Designed and implemented project activities that would support increases in sales, exports, investments, and employment within the targeted sectors.
• Coordinated/cooperated with the respective industry actors from the private and public sectors to successfully implement project activities.
• Conducted and/or supervise direct technical assistance activities towards industry specific firms • Supported private/public actors within their respective industry's networking and association building activities
• Supported the projects' implementation of its policy and work-force development activities
• Facilitated market linkage & promotion activities between Serbian and International firms through direct B2B and industry fairs
• Designed and implemented project activities that would support increases in sales, exports, investments, and employment within the targeted sectors.
• Coordinated/cooperated with the respective industry actors from the private and public sectors to successfully implement project activities.
• Conducted and/or supervise direct technical assistance activities towards industry specific firms • Supported private/public actors within their respective industry's networking and association building activities
• Supported the projects' implementation of its policy and work-force development activities
Nov 2009 - Apr 2010
(1 years)
(1 years)
SME Research Expert
UNDP
International Affairs
UNDP
International Affairs
Design of the research methodology and institutional analysis of more than 300 SME support institutions. Drafting the research report and capacity development recommendations for institutional development of the key stakeholders in SME sector including Ministries, Agencies, Regional Agencies, local governments and agencies
Apr 2010 - May 2010
(0 years, 1 Months)
(0 years, 1 Months)
HR / Recruitment Trainer
OSCE
International Affairs
OSCE
International Affairs
Designed and carried out training for 7 municipalities in HR recruitment methods
Oct 2010 - Apr 2011
(1 years)
(1 years)
HR/Selection Expert
British Council
British Council
Interviewed and recommended Civil Servants suitable for the Internships and trainings in the EU with focus on their learning absorption and dissemination competencies; The key objective was to support institutional strengthening related to EU accession
2010 - 2011
(1 years)
(1 years)
Monitoring and Evaluation Adviser
UNDP
International Affairs
UNDP
International Affairs
Developed strategy M&E mechanisms for Ministries, Sectors and Agencies in BiH; Provided training and mentoring to government officials in the process of implementation of M&E systems
2010 - 2011
(1 years)
(1 years)
Stretegic Planning Mentor
UNDP
International Affairs
UNDP
International Affairs
Consulted Ministries and Agencies at the state and entity levels in Bosnia and Herzegovina in developing Institutional Strategy for 2011-2013; Consulted 17 sectors/ministries, 3 Agencies in designing strategy using following methodological approaches: workshops for leaders, on job trainings for strategy teams and mentoring for strategic planning participants. Performed full Institutional Assessments of the Sectors/Ministries including their Organizational Capacity, HR capacity, Communications Systems, Process Blue Print, Institutional Cooperation Systems, Developed long term Institutional Development Plans; Provided continuous advice and recommendations on Strategic Plan formulation; Drafted Rulebook on Strategic Planning for Ministry of Civil Affairs ensuring sustainability of newly introduced methodology;
Education
1986
high school, Gymnasium (High School)
natural sciences
natural sciences
1993
College, University for Foreign Trade (High School)
Foreign Trade and Finance
Foreign Trade and Finance
1999
Graduated Engineer, BK University for Entrepreneurship Management (High School)
Strategy, Production Management
Strategy, Production Management
2006
MBA, Kingston University (High School)
Strategy, Change Management
Chevening Alumni Association UK Chartered Management Institute Award
Strategy, Change Management
Chevening Alumni Association UK Chartered Management Institute Award
More about Katarina Vukovic
First Name
Katarina
Last Name
Vukovic
Awards / Honors
UK Chartered Management Institute Award 2008
Specialities
Strategic Management
Change Management
Client interface development
Government liaison in Serbia and Bosnia and Herzegovina
Training
Research and Analysis
Change Management
Client interface development
Government liaison in Serbia and Bosnia and Herzegovina
Training
Research and Analysis
Recently in Serbia and Montenegro
Recently in Chamber.com
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