Protecting your assets with the personalization you deserve in TN,GA & AL. MetLife is not just for life insurance. We offer competitive rates on auto, home, boat, umbrella, renters, and life insurance. We can also help you with commercial insurance, general liability, and workers comp coverage. If you're looking for an agent that treats you like a person and not just another number, contact me. I believe in doing business the old fashioned way, with gratitude and a smile.

Various titles held while working in the Production/Underwriting Department in Corsicana TX

Supported Sales Staff with various duties. Traveled to various offices in the Dallas Metroplex when needed.

Provided exceptional customer service by responding to all inbound customer calls and written correspondences for over 3500 accounts. Assisted in training of new hires for sales and service.
Mentored new hires for sales and service.
Assisted in decision making in managers absence.
Safety Coordinator: Responsible for quarterly safety reports and maintaining safety within the office.
Attend Affinity Marketing events to assist sales team with market penetration and increased sales.

Assisted the Branch Manager in providing coaching and technical/procedural knowledge to branch Sales and Service Representatives. Promoted and maintained team culture within the branch. Coordinated and supported department sponsored New Business and/or Retention Programs, contests and special projects. Coordinated the distribution of work tasks to support representatives. Monitored and analyzed incoming call volumes and adjusted workflows, schedules and staffing accordingly. Oversaw completion of walk-in logs, and review of binder control exception reports.

As a Liberty Mutual Personal Markets Sales Representative I build and develop client relationships within local communities to promote Liberty Mutual products including Auto, Home and Life Insurance. Responsibilities:
- Sell auto, home, life and other insurance products to individuals and Affinity groups within assigned territory using consultative selling techniques.
- Identify prospective customers using established lead methods.
- Counsel and advise prospects and policyholders on matters of protection and coverage.
- Develop and maintain business relationships with policyholders and within community.
- Make group presentations to decision-makers in Affinity organizations.
- Service and maintain renewal policies.
- Participate in various incentive programs and contests designed to support achievement of production goals.
- Met or exceeded goals for volume of quality new business quoted and written within company guidelines.