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Jack Mawas
Front office , Guest Service Manager at St.Regis DohaStarwood Hotels & Resorts Worldwide, Inc.
Doha, Qatar
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General
About
• Being fully aware of emergency procedure (i.e. in case of fire) defined in the Emergency Evacuation Operations Plan and be able to handle such situations.
• Liaise closely with the Night Auditor regarding balancing the day's revenues and the close-day procedure.
• Check the Rate Discrepancy Report ensuring that all rate codes, discounts, market segments, source and channel codes as well as packages are correctly entered in Fidelio.
• Handles visitors during the night shift in a professional and effective manner in liaison with security.
• Ensure that all required back-up reports are printed before Opera goes down for close day.
• Record any major incidents and important information in the Night Manager report as well as in the feedback report.
• Ensure that the CID report is completed correctly and in a timely manner.
• Check all updated registration cards ensuring that the information is complete, all necessary documents attached and suff
• Liaise closely with the Night Auditor regarding balancing the day's revenues and the close-day procedure.
• Check the Rate Discrepancy Report ensuring that all rate codes, discounts, market segments, source and channel codes as well as packages are correctly entered in Fidelio.
• Handles visitors during the night shift in a professional and effective manner in liaison with security.
• Ensure that all required back-up reports are printed before Opera goes down for close day.
• Record any major incidents and important information in the Night Manager report as well as in the feedback report.
• Ensure that the CID report is completed correctly and in a timely manner.
• Check all updated registration cards ensuring that the information is complete, all necessary documents attached and suff
Professional Experience
May 2012 - Present
Front office , Guest Service Manager at St.Regis Doha
Starwood Hotels & Resorts Worldwide, Inc.
Hospitality
Starwood Hotels & Resorts Worldwide, Inc.
Hospitality
2005 - 2008
(3 years)
(3 years)
Receptionist
Four Seasons Hotels and Resorts
Hospitality
Four Seasons Hotels and Resorts
Hospitality
*
May 2009 - Dec 2009
(0 years, 7 Months)
(0 years, 7 Months)
Front office , Receptionist
La Cigale Hotel, Doha
Hospitality
La Cigale Hotel, Doha
Hospitality
Four Seasons Hotel Damascus: Front office, Receptionist, acted as designated trainer, join the hotel pre-opening team
May 2009 - Dec 2009
(0 years, 7 Months)
(0 years, 7 Months)
Receptionist
La Cigale Hotel, Doha
Hospitality
La Cigale Hotel, Doha
Hospitality
*
Feb 2010 - Jun 2011
(1 years, 4 Months)
(1 years, 4 Months)
Front office , Night Manager
Dubai Mall Hotel
Hospitality
Dubai Mall Hotel
Hospitality
Feb 2010 - Jun 2011
(1 years, 4 Months)
(1 years, 4 Months)
Night Manager
The Address Hotels + Resorts
Hospitality
The Address Hotels + Resorts
Hospitality
- Make sure running a smooth operation During the night shift.
- checking on the guest registration Cards /CID report
- inspection for VIP rooms arrivals
- Doing the night shift briefing and preparing the morning briefing for the next day
- preparing the Morning reports and revenue for the Director of rooms/GM
- Have a unique way in dealing with GCC nationality guests
- checking on the guest registration Cards /CID report
- inspection for VIP rooms arrivals
- Doing the night shift briefing and preparing the morning briefing for the next day
- preparing the Morning reports and revenue for the Director of rooms/GM
- Have a unique way in dealing with GCC nationality guests
Oct 2011 - Apr 2012
(1 years)
(1 years)
Night Manager
Clover Creek Hotel apartments
Hospitality
Clover Creek Hotel apartments
Hospitality
- Make sure running a smooth operation During the night shift.
- checking on the guest registration Cards /CID report
- inspection for VIP rooms arrivals
- Doing the night shift briefing and preparing the morning briefing for the next day
- preparing the Morning reports and revenue for the Director of rooms/GM
- Have a unique way in dealing with GCC nationality guests
- checking on the guest registration Cards /CID report
- inspection for VIP rooms arrivals
- Doing the night shift briefing and preparing the morning briefing for the next day
- preparing the Morning reports and revenue for the Director of rooms/GM
- Have a unique way in dealing with GCC nationality guests
Education
2003
87%, Damascuse Tourisem institute (High School)
Hotels managment
Hotels managment
2003
87%, Damascus University (High School)
Hotels Managment
Hotels Managment
More about Jack Mawas
First Name
Jack
Last Name
Mawas
Recently in Qatar
Recently in Chamber.com
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