•Plan and modify product configurations to meet customer needs.
•Confer with customers to assess needs and to determine system requirements.
•Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
•Secure and renew orders and arrange delivery.
•Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
•Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
•Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of product.
•Research and identify potential customers for products or services.
•Attend vendors training seminars and webcasts to become familiar with product lines
•Develop and manage work breakdown structure (WBS) of information technology projects.
•Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
•Manage project execution to ensure adherence to budget, schedule, and scope.
•Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
•Confer with project personnel to identify and resolve problems.
•Submit project deliverables, ensuring adherence to quality standards.

• Develop large scale oracle integrated solutions (client server and web based).
• Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
• Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct
• Write, update, and maintain computer programs or software packages to handle specific tasks. • Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic
• Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
• Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
• Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer.
• Compile and write documentation of program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program.
• Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language.
• Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs
• Investigate whether networks, workstations, the central processing unit of the system, or peripheral equipment are responding to a program's instructions.
• Assign, coordinate, and review work and activities of programming personnel.
• Write or contribute to instructions or manuals to guide end users
• Train subordinates in programming and program coding

• Modify existing oracle University management system to correct errors, upgrade interfaces and improve performance.
• Perform maintenance of software system.
• Analyze information to determine, recommend and plan installation of a new system or modification of an existing system.
• Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements and resolve UMS problems.
• Direct software programming and development of documentation.
• Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
• Confer with data processing and project managers to obtain information on limitations and capabilities for requirements.
• Consult with users and other departments on new requirements status and technical issues such as software system design and maintenance.
• Coordinate installation of software system.
• Prepare reports and correspondence concerning requirements specifications, activities and status.
• Develop and direct software system testing and validation procedures.
• Train users to use new or modified requirements.
• Design and develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.

Supporting Civil Service Commission oracle (CSC) integrated system that is considered as Kuwait Country information technology infrastructure like central employment, central payroll and central services for all governmental agencies and ministries. Supporting MOD Oracle financial systems modules (Budget, Auditing, Accounting, Payroll, Telecom billing and Contracting)
• Expand or modify system to serve new purposes or improve work flow
•Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems
•Develop, document and revise system design procedures, test procedures, and quality standards
•Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
•Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
•Consult with management to ensure agreement on system principles.
•Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
•Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
•Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared according to privilege of each one.
•Determine computer software or hardware needed to set up or alter system.
•Supervise computer programmers or other systems analysts or serve as project leaders for particular systems projects
•Assess the usefulness of pre-developed application packages and adapt them to a user environment.
•Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering.
•Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs