Field of interests: Total Quality Management, Information systems, Product Life cycle management, Cloud computing

- Design and implementation of a quality assurance system
- To create offers and related documentation according to bids requirement
-Taking part into public openings and preparing reports for management purposes
- Organization and procurement optimization
- Quality maintenance of the customer service level
- Market research and analysis
- In stock management
- Active participation in design of sales strategy

- Ensure application development of products and services in order to maximize business and residential customer satisfaction and loyalty - Regular participation in operative task forces to assure the best operative processes - Actively participates in definition of new application development/implementation
- Suggest improvements of existing procedures, new products, services and projects and acts as a voice of the customer concerning all relevant issues
- Prepare documents regarding internal procedures and guidelines and ensure document availability through operative application
- Escalates all the not defined issues, errors and failure in the systems, tools and applications related to existing and new promotions and services
- Promotes supportive environment in which employees are motivated and encouraged to solve customer problems independently