Lead generation and management, clients retention activities conducting, cross and up sell campaigns conducting, direct sales implementation (with internal call centre building as a key support for business), external and internal sales channels supporting (dedicated activities to atract business cooperation with partners and increase sales results).

Marketing strategy building and implementing,
CRM system implementation,
Direct Marketing channel building and development with internal call centre creating (sales by tel. and Internet)
Regular clients campaigns conducting,
Customer researches planning and conducting,
Internal and external communication management,
Loyalty programms building, implementing and management,
Sales targets for different channels defining and executing

CRM implementation (as a new clients management strategy and a new, proffesional IT system supported business development).
Change management supported new sales concept implementation (concept which increased business by cross sell and up sell and also clients retention activities)