Privacy Policy
Please read this privacy policy to learn more about:
- What personally identifiable information of yours is collected by Chamber.com.
- How the information is used.
- With whom the information may be shared.
- How you can access and change your Account settings.
- What security procedures are in place to protect the loss, misuse or alteration of information collected by Chamber.com.
- How to contact us.
Your privacy is our top concern. We work hard to earn and keep your trust, so we adhere to the following principles to protect your privacy:
- We do not share, rent, trade or sell your personally identifiable information to third parties other than as described within this privacy policy.
- We do not share your contact information with another User without your consent.
- Any personally identifiable information that you provide will be secured with industry standard protocols and technology.
This privacy policy covers www.chamber.com. It does not, however, apply to entities that Chamber.com does not own or control. By using or accessing Chamber.com, you agree to our privacy practices outlined here.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. By continuing to use the Chamber.com service after notice of changes have been sent to you or published on the Chamber.com website, you are consenting to the changes.
1. Personal Information Collected
The purpose of the Chamber.com website is to permit Users to voluntarily provide information about themselves for the purposes of developing, maintaining and enhancing a network of professional contacts. You willingly provide us certain personal information, which we collect in order to allow you to benefit from the Chamber.com website. If you have any hesitation about providing such information to us and/or having such information displayed on the Chamber.com website or otherwise used in any manner permitted in this Privacy Policy and the User Agreement, you should not become a member of the Chamber.com community.
We collect your personal information in the following ways:
Registration
In order to become a User, you must first create an account on our website. To create an account you are required to provide the following contact information, which you recognize and expressly acknowledge is personal information allowing others, including Chamber.com, to identify you: name, email address, country, ZIP/postal code, a brief summary of your professional background, and a password chosen by you.
Profile Information
Once you become a User, you may provide additional information in the Profile section describing your skills, professional and educational experiences, and networking objectives. You may also provide demographic information such as age, gender, relationship status, interests/hobbies. You also have the ability to upload photos. Please be aware that all users may view your photos. Providing additional information beyond what is required at registration to become a User is entirely optional, but enables you to better identify yourself and find new opportunities in the Chamber.com system to build and leverage your professional network. Any information you provide at registration or in the Profile section that is not personally identifiable may be used in the same manner and extent to which other information that is not personally identifiable is permitted to be used hereunder, including for the purpose of serving advertisements through the service. If you opt-out you may lose the potential benefit of being a User, including receiving ads that are more targeted to your interests.
Contacts Information
We offer contact importer tools to help you upload your friends' addresses so that you can find your friends on Chamber.com, and invite your contacts who do not have accounts to join. In order to invite others to connect with you directly in Chamber.com, you may use the Chamber.com services to invite them if they are a User, or enter their names and email addresses. This information will be used by Chamber.com to send your friend email invitations on your behalf including a message that you write. The names and email addresses of people that you invite will be used only to send your invitation and reminders. If you give us your password to retrieve those contacts, we will not store your password after you have uploaded your contacts' information.
You may also choose to manually enter or upload data about your contacts into the private “My contacts” section of the Chamber.com website. All information that you enter or upload about your contacts will be covered by the same terms of this privacy policy as cover your own information.
Customer Service
Chamber.com may collect information such as your name and email address through the Chamber.com website or through the Customer Service website in order to, among other things, accurately categorize and respond to a customer's inquiry and deliver appropriate service levels.
Cookies
Like most websites, Chamber.com uses cookies and web log files to track site usage. A cookie is a tiny data file which resides on your computer which allows Chamber.com to recognize you as a User when you return to the Chamber.com website using the same computer and web browser. If your browser settings do not allow cookies, you will not be able to use the Chamber.com website. Like the information you enter at registration or in your Profile, cookie and log file data is used to customize your experience on our website.
One type of cookie, known as a “persistent” cookie, is set once you've logged in to your Chamber.com account. The next time you visit the Chamber.com website, the persistent cookie will allow us to recognize you as an existing User by your email address and password, so you will not need to log in before using the service. In order to access or change any of your private information (like a credit card number), however, you must log in securely again with your password even if your computer contains your persistent cookie.
We use cookies to improve the quality of our service by storing User preferences and tracking User trends. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Unfortunately, if your browser settings do not allow cookies or you opt to refuse all cookies, you may not be able to use the Chamber.com website or services. Chamber.com does not store personally identifiable information in the cookies.
In the course of serving advertisements or optimizing services to our Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through such cookies will not be personally identifiable but may provide general segment information, e.g. your industry or geographic location, your occupation, or information about your professional or educational background, for greater customization of your user experience. The use of cookies set by these third parties is not covered by our privacy policy. We do not have access or control over these cookies.
Web Beacons
“” We allow other companies, called ad networks, to serve advertisements to Users. Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms. Chamber.com may “target” some ads to Users that fit a certain general profile - for example, “product managers in Texas.” Chamber.com does NOT use personally identifiable information to target ads.
To deliver these ads properly, Chamber.com may include a file, called a web beacon, from these ad networks within pages served by Chamber.com so the networks may provide anonymized, aggregated auditing, research and reporting for advertisers as well as to target ads to you while you visit other websites.
Because your web browser must request these advertisements and web beacons from the ad network's servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site.
These general targets may also be used by ad networks to display targeted ads on other websites as a substitute for random, irrelevant ads. Chamber.com does not provide personally identifiable information to any advertiser or any other third party.
Log files, IP addresses and information about your computer
Due to the communications standards on the Internet, when you visit the Chamber.com web site we automatically receive the URL of the site from which you came and the site to which you are going when you leave Chamber.com. We also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, as well as the name of your ISP. This information is used to analyze overall trends to help us improve the Chamber.com service. The linkage between your IP address and your personally identifiable information is not shared with third-parties without your permission or except when required by law.
Consent to Chamber.com Processing Information About You
Certain information you provide to Chamber.com may reveal, or allow others to identify, your nationality, ethnic origin, religion or other aspects of your private life, and more generally about you. Please be aware that in providing information to Chamber.com for the purposes of opening your user account, you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy and Chamber.com's User Agreement. The supplying of all such information by you to Chamber.com, including all information deemed “sensitive” by applicable law, is entirely voluntary on your part. You have the right to withdraw your consent at any time, in accordance with the terms of this Privacy Policy and the User Agreement, but please note that your withdrawal of consent will not be retroactive.
Rights to Access, Correct and Eliminate Information About You
You have a right to access, modify, correct and eliminate the data about you which has been collected pursuant to your decision to become a User. If you update any of your information, we may keep a copy of the information which you originally provided to us in our archives for uses documented herein.
We take your rights seriously and encourage you to use them if you deem this to be appropriate. You may exercise these rights by filling out the abuse@chamber.com or contacting us at:
Chamber.com
Attn: Privacy Policy Issues
3507 Bayshore Blvd Suite 1201
Tampa, FL 33629
United States of America
2. Uses of personal information
Chamber.com is an online service dedicated to helping all types of professionals more effectively connect with one another. The personally identifiable information you choose to provide on our website is used to help you describe yourself to other Users, to send you newsletters, as well as fulfill your order of a premium or sponsored membership. Other information, that does not personally identify you as an individual, is collected by Chamber.com from Users (such as, for example, patterns of utilization) and is exclusively owned by Chamber.com. This information can be utilized by Chamber.com in such manner as Chamber.com, in its sole discretion, deems appropriate.
Teaming with Other Organizations to Offer Combined and Other Services
Chamber.com may offer our services in connection with other websites (including updates about the Chamber.com service) or may team with marketing partners, affiliated companies, and other online services to give you the combined results of both services or additional services and benefits (“Partners”).
We only work with trusted Partners. To report any suspected misuse of information contact: abuse@chamber.com. Chamber.com is not responsible for your use of or inability to use any services or products of Partners, including the content, accuracy, or reliability of such applications and their privacy practices.
Chamber.com Communications
Chamber.com will communicate with you through email and notices posted on the Chamber.com website or through other means available through the service. These include a series of welcome emails which help inform new Users about various features of the service. Please be aware that you will always receive certain emails from Chamber.com related to the proper functioning of your account, such as email notices when another User in your network sends you an opportunity.
Chamber.com, and/or our Partners, may regularly send out newsletters, weekly status emails, or promotional emails. Chamber.com may send you promotional information unless you have opted out of receiving such information. You can change your e-mail and contact preferences at any time by amending your email notification choices. In newsletters and weekly status emails, Chamber.com and/or our Partner may inform you, among other things, about new features, about your events in the upcoming week, about specific personal statistics from the respective past calendar week (i.e. the number of hits on your Profile, whether you have new contacts to be confirmed and/or new private messages, etc.), or about education content. You may choose to unsubscribe from the newsletter at any time by sending an email to the link provided at the end of each newsletter.
Online Directory:
We utilize an online directory so that users may find each other on our Web site. Within our directory we will display your name and email address. Since this directory is a major function of our Web site, if you do not want to be part of the directory, you should not register on our site.
Customized Content
Information provided to Chamber.com is also used to customize your experience on our website. For example, when you login to your account we will display the screen names of new Users who have recently joined your network.
Sharing Information with Third Parties
Chamber.com takes the privacy of Users very seriously. We do not share, sell, rent, trade or otherwise provide your personally identifiable information to third parties other than as disclosed within this privacy policy. We will only share your personally identifiable information with third parties to carry out your instructions or to provide specific services or information. For instance, we use a credit card processing company to bill Users for subscription fees. We also use PayPal to process payments should you choose to use that payment gateway. These third parties do not retain, share, or store any personally identifiable information except to provide these services and they are bound by confidentiality agreements which limit their use of such information.
Feedback.
We use a third party service provider to host our feedback page. You may submit contact information, such as your name, address, telephone number, or email address, in connection with feedback, concerns, complaints, questions, or technical support. Such information is used only to respond to those inquiries and is governed by this Privacy Policy.
We may provide aggregated anonymous data about the usage of our services to third parties for such purposes as we deem, in our sole discretion, to be appropriate, including to prospective advertisers on Chamber.com. We may segment our Users by role (i.e. product managers, vice presidents), industry, geographic location, or company.
Surveys and Polls
As a User, you will receive requests to participate in market research including polls and surveys submitted by other Chamber.com members. If you participate in surveys and polls offered through our website, the information you provide may be visible to others using the Chamber.com website.
Forums/Chats/Blogs
If you post a message or use a bulletin board on Chamber.com, you should be aware that any personally identifiable information you choose to provide there can be read, collected, or used by other Users of these forums, as well as third parties, and could be used to send you unsolicited messages. Chamber.com is not responsible for the personally identifiable information you choose to submit in these forums.
Testimonials and Advertisement Placed through Chamber.com
If you provide any testimonials about the Chamber.com service or place advertisements through the Chamber.com, we may post those testimonials and examples of advertisements you place in connection with Chamber.com's promotion of its service to third parties, which testimonials and advertisements may include your name and other personal information that you have provided. We do obtain the clients consent prior to posting their name along with their testimonial.
Communications to other Users
Many emails you initiate through Chamber.com, e.g., an invitation sent to a non-User, may list your email address and name in the header of the message.
Legal Disclaimer
It is possible that we may need to disclose personal information when required by law, such as responses to civil or criminal subpoenas, or other requests by law enforcement personnel. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, subpoena, or other legal process or request to Chamber.com brought in any country throughout the world, or to exercise our legal rights or defend against legal claims.
Disclosures to others
We may also disclose your personal and other information you provide, to another third party as part of a reorganization or a sale of the assets of a Chamber.com division or company. Any third party to which we transfer or sell Chamber.com's assets will have the right to continue to use the personal and other information that you provide to us. You will be notified via email or prominent notice on our website for 30 days of any such change in ownership or control of your personal information.
3. Your Information Choices
Accessing and Changing Your Account Information
You can review the personal information you provided us and make any desired changes to the information you publish, or to the settings for your Chamber.com account including your email, and contact preferences, at any time by logging in to your account and accessing the “My Updates” section. Please be aware that even after your request for a change is processed, Chamber.com may, for a time, retain residual information about you in its backup and/or archival copies of its database.
Closing Your Account
If you want to stop using your account you may deactivate it or delete it. When you deactivate an account, no user will be able to see it, but it will not be deleted. We save your profile information (friends, photos, interests, etc.) in case you later decide to reactivate your account. Many users deactivate their accounts for temporary reasons and in doing so are asking us to maintain their information until they return to Chamber.com. You will still have the ability to reactivate your account and restore your profile in its entirety. When you delete an account, it is permanently deleted. You should only delete your account if you are certain you never want to reactivate it. We may retain certain data contributed by you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law.
4. Your Obligations
As a User, you have certain obligations toward the other Users with whom you will be communicating. Certain of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly communities of like-minded members, such as Chamber.com:
- You must, at all times, respect the terms and conditions of the then-current Privacy Policy and the Terms & Conditions. This includes respecting all intellectual property rights which may belong to third parties (such as photographs).
- You must not download or otherwise disseminate any information which may be deemed to be injurious, violent, offensive, racist or xenophobic or which may otherwise violate the purpose and spirit of Chamber.com and its community of Users.
- You must not provide information to Chamber.com and /or other Users which you believe might be injurious or detrimental to your person, professional or social status.
Any violation of these guidelines may lead to the restriction, suspension or termination of your account by Chamber.com, as we take these principles seriously and consider them to be the basis on which our Users adhere to the Chamber.com website and the services which it offers.
5. Important Information
Minors
Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.
No information from children under age 13 If you are under age 13, please do not attempt to register for Chamber.com or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us through this help page.
Changes to this Privacy Policy
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we change how we use your personally identifiable information, we will notify you here, by email, or by means of a notice on our home page. If we decide to change our privacy practices, we will post those changes to this privacy statement, the home page, and/or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If you use the Chamber.com service after notice of changes have been sent to you or published on our site, you hereby provide your consent to the changed practices.
6. Security
In order to secure your personal information, access to your data on Chamber.com is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the Chamber.com web site. To protect any data you store on our servers we also regularly audit our system for possible vulnerabilities and attacks and we use a tier-one secured-access data center. It is your responsibility to protect the security of your login information. Please note that emails and instant messaging and similar means of communication with other users of Chamber.com are not encrypted and we strongly request you not to communicate any confidential information through these means.
7. How to contact us
If you have questions or comments about this privacy policy, please email us at:
support@chamber.com
or contact us at:
Chamber.com
Attn: Privacy Policy Issues
3507 Bayshore Blvd Suite 1201
Tampa, FL 33629
