HOPS International LLC provides innovative strategic Organizational and Leadership Development consulting services and solutions. Founder & Sr. Managing Director, Charles T. Walsh, is an accomplished Organizational Development Practitioner and Leadership Performance Coach with certifications in Benchmarks from the Center for Creative Leadership, and a certified CAPT/MBTI Facilitator and Counselor. HOPS has distilled its state-of-the-art consultative approach to organizational and leadership development and performance improvement solutions from more than 30 years of successful achievements assisting Fortune 500 companies, public sector organizations and both domestic and foreign governments at the highest levels. HOPS will analyze your organization and processes through consultation, diagnostic evaluations, working sessions, design of specific improvement initiatives, leadership development, and systems and process reengineering. He has worked in over 26 countries and has used the High-Performance Team Development model in Sweden, Denmark, Morocco, Zimbabwe, Sudan, and Egypt in both private and public sector organizations and throughout the US Embassy network of the State Department. His Senior Leadership Development Initiatives have received exceptional praise from executive management at the U.S. State Department, including former Secretary of State, General Colin Powell and Condolissa Rice. Based on his continuing international work in leadership capacity building primarily in the countries of Zimbabwe, Sudan and Bangladesh, Charlie was part of President Obama’s transition team and participated in concurrent sessions to provide his expertise, experiences and next-step strategies. Most recently, he’s been asked to serve on the International Development Board on Building Democracy.

Charlie served as Assistant Director for Human Resources Development & Training at Universal Orlando (1990 – 1997) where he successfully managed Universal’s corporate HR Training & Organizational Development functions including the design, development, and facilitation of Universal’s integrated HR Training, Development, & Education Programs. Charlie's leadership was instrumental in the development of several key HR strategic initiatives during Universal’s early years including the development of Universal’s core customer service “Service-PLUS” education & training curriculum and related performance management programs. Charlie also provided design and facilitation of Universal's acclaimed Orientation Program and provided focused leadership development and coaching to Universal's core executive team. Possessing exceptional interpersonal communication, facilitation, and group process skills, Charlie has earned an international reputation from the Executive Board Room to front-line hourly employees. With an extensive working knowledge of general HR and HRM disciplines and practices, Charlie provided Universal's HR Team with effective linkages and meaningful integration of key OD and HRD processes throughout the full spectrum of Human Resources.

Designed and facilitated delivery of a series of 21-day executive-level Leadership Capacity Building, Democracy & Governance Development,Team Building, and Change Management Programs for the newly elected Government of Southern Sudan (GOSS) in eastern Africa. Working through the US State Department and the US Agency for International Development beginning December 1999 through 2005, Charlie has personally trained a total of 1385 senior level government leaders throughout Southern Sudan including Central Government Ministries and State Governors. From 2004 – 2007, Charlie also completed design and delivery of fourteen (14) 3-week residential Senior Leadership Development Programs for the U.S. State Department’s Agency for International Development (USAID), training over 1850 U.S. Executive level Foreign Service officers representing over 36 different nations. Additional international achievements include the assessment, design, development, and delivery of customized Leadership & Organizational Development and Executive Team Building initiatives for US and foreign leadership in Zimbabwe, Bangladesh, Morocco, Kenya, and Brazil. International private sector clients include a variety of major corporations in the manufacturing, hospitality, education, and ODHRD Consulting industries in the countries of Brazil, Sweden, Denmark, Norway, Kenya, France, Canada, South Africa, and Finland.

Designed and implemented major cultural and leadership re-alignment process creating framework for strategic alignment and expanded leadership competency. Created guest service infrastructures to increase employee engagement and delivery of extraordinary customer service.