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(obligations for this position - editorial obligations, preparation of articles)
Check some of the magazines published on the link bellow: http://gradescc.rs/casopis.html

2003-2004. Urban Magazine, Belgrade, position: journalist and editor, (obligations for this position – editorial obligations, preparation of articles) Check some of the magazines published on the link bellow: http://gradescc.rs/casopis.html

2004-2008. Publishing house “Grades CC”, Belgrade, position: journalist, writer, translator. Published more than 5 books in English and Serbian language, tourist editions about Serbia, Belgrade, Serbian cuisine, Serbian monasteries. Please check some of my works on the link bellow. http://gradescc.rs/turisticka%20izdanja.html

doing Administrative works and being translator for English language since the owner is foreigner so I was the main person in all of his communications. I am well familiar with all office issues necessary for successful work.

2009, October – until April 2012
“Travelmed”, tourist agency, tour-operator – position – Accounting Manager and Reservation and Customer Service Department Manager. Have experience in dealing with customers. Mainly in English. Great communication skills both in Serbian and English language. Well familiar with B2C and B2B business solutions, such as Laterooms.com, Booking.com, Hostebookers, HRS, Venere…, or B2B HotelBeds, HotesPro, Transhotels, Sunhotels…., well capable to negotiate both with Distributors and Hotels and able to realize individual requests again both individual and group sent directly from Distributor.
Also, very well familiar with Reservation Section needs and realization of reservations, amendments, cancellations received from distributors directly or made individually by the Agency alone. Also, well trained to deal with Overbooking issues which can occur during reservation process.