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Arun Singh Dhanker
Assistant Manager - Travel, Transport & Logistics DivisonNIIT Technologies Limited
Delhi, India
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General
About
1. Part of the Global Alliances and Marketing Group, I am responsible for identifying, qualifying and selling NTL’s services & solutions to target companies in European, African & Middle East markets by generating Leads through cold calling from the existing database and Internet search, Prospecting, Organization Mapping & Qualifying sales leads.
2. Being first point of contact I am responsible for targeting existing accounts in the Indian market and encouraging them for maintainence programmes and providing customer services.
2. Being first point of contact I am responsible for targeting existing accounts in the Indian market and encouraging them for maintainence programmes and providing customer services.
Haves
New Business Development and Client Relationship Management in India, Middle East, Africa, U.K and Continental European Regions.
1.Market Research.
1.Market Research.
Professional Experience
Jul 2011 - Present
Assistant Manager - Travel, Transport & Logistics Divison
NIIT Technologies Limited
Information Technology and Services
NIIT Technologies Limited
Information Technology and Services
Team Management.
Inside Sales.
Customer Relationship Management.
Market research.
Inside Sales.
Customer Relationship Management.
Market research.
Nov 2004 - May 2007
(3 years)
(3 years)
Sr. Telesales Executive
Delhi Call
Telecommunications
Delhi Call
Telecommunications
Tele Sales/Tele Marketing for U.K & Australian market which includes-
Supervision of Sales Consultants.
People Management.
Coaching & Mentoring.
Handling Irrated customers.
Verifying agents quality and customer details on calls.
Supervision of Sales Consultants.
People Management.
Coaching & Mentoring.
Handling Irrated customers.
Verifying agents quality and customer details on calls.
May 2007 - Oct 2009
(2 years, 5 Months)
(2 years, 5 Months)
Business Development for Travel, Transport & Logistic Vertical (EME&A)
NIIT Technologies/ NIIT SmartServe Ltd.
Information Technology and Services
NIIT Technologies/ NIIT SmartServe Ltd.
Information Technology and Services
Being a part of the Inside Sales team I am responsible for - - Sales Cycle Management for Travel, Transport & Logistics for CEUR, Africa and Middle East.
- Business Development and S&M for NIIT Technologies.
- Research firms / markets to identify and map potential opportunities.
- Prospect Identification, Lead generation.
- Probing for client requirements.
- Maintain databases.
- Collecting information on novel business opportunities - finding ways of trapping information – (newspapers/journals/press releases/ tracking firms)
- Designing customized reports on various spectrums such as Outsourcing Trends, Competitors, Niche market evaluation.
Sending out mass email and/or brochures to probable clients.
- High-achieving and results-oriented professional
-Solid track record of consistently exceeding corporate goals
- Business Development and S&M for NIIT Technologies.
- Research firms / markets to identify and map potential opportunities.
- Prospect Identification, Lead generation.
- Probing for client requirements.
- Maintain databases.
- Collecting information on novel business opportunities - finding ways of trapping information – (newspapers/journals/press releases/ tracking firms)
- Designing customized reports on various spectrums such as Outsourcing Trends, Competitors, Niche market evaluation.
Sending out mass email and/or brochures to probable clients.
- High-achieving and results-oriented professional
-Solid track record of consistently exceeding corporate goals
Oct 2009 - Feb 2010
(1 years)
(1 years)
Team Lead - Inside Sales, CEUR
NIIT Technologies Limited
Information Technology and Services
NIIT Technologies Limited
Information Technology and Services
Sales.
Market research.
Customer relationship management.
Market research.
Customer relationship management.
Feb 2010 - Jun 2011
(1 years, 4 Months)
(1 years, 4 Months)
Team Lead, AMC & Customer Service & Travel, Transport & Logistics MEA
NIIT GIS LTD. ESRI India
Information Technology and Services
NIIT GIS LTD. ESRI India
Information Technology and Services
Sales.
Customer Service.
Account Management.
Customer relationship management.
Customer Service.
Account Management.
Customer relationship management.
Education
2012
H.A.L Vidyalaya (High School)
2002
Bachelor Of Commerce, Chhatrapati Shahu Ji Maharaj University (High School)
Commerce
Christ Church College
Commerce
Christ Church College
2011
MBA, MSU (High School)
Human Resources & Sales & Marketing
Human Resources & Sales & Marketing
More about Arun Singh Dhanker
First Name
Arun Singh
Last Name
Dhanker
Interests / Hobbies
Travelling (national & international), Photography, professional networking
Awards / Honors
1. "Award of Excellence" in NIIT Technologies for 2008-2009.
2. "Employee of the Quarter" in NIIT Technologies (OND' 08).
3. "Employee of the Quarter" in NIIT Technologies (AMJ' 09)
4. Top performer of the campaign with a target achievement of 165% in NIIT Technologies.
5.Got performance appreciation certificate for maintaining performance standards in U.K process (Delhi Call Centers).
6. Got quality appreciation certificate for maintaining quality standards in Australian Process for more than a month (Delhi Call Centers).
7. Award of Excellence in NIIT Technologies for FY 2010-2011.
2. "Employee of the Quarter" in NIIT Technologies (OND' 08).
3. "Employee of the Quarter" in NIIT Technologies (AMJ' 09)
4. Top performer of the campaign with a target achievement of 165% in NIIT Technologies.
5.Got performance appreciation certificate for maintaining performance standards in U.K process (Delhi Call Centers).
6. Got quality appreciation certificate for maintaining quality standards in Australian Process for more than a month (Delhi Call Centers).
7. Award of Excellence in NIIT Technologies for FY 2010-2011.
Specialities
New Business Development and Client Relationship Management in India, Middle East, Africa, U.K and Continental European Regions.
1.Market Research.
1.Market Research.
Recently in Delhi
Recently in Chamber.com
Kumar Natarajan responded to barter.
Comission in exchange for Leads in Wealth Management and Private Banking Sector
Comission in exchange for Leads in Wealth Management and Private Banking Sector
in Singapore
about 1 hour ago
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